Regional Ground Handling Trainer

Job Description:

• Deliver company, regulatory, carrier, and practical training to new hires and tenured employees in individual or group settings
• Create training milestones and training plans
• Conduct skill needs assessments to identify skill and knowledge gaps, training objectives, work situations, and policy or procedure changes
• Observe employees to evaluate training effectiveness and ensure additional training requirements are fulfilled
• Comply with safety policies, practices, and procedures
• Report unsafe activities to the supervisor and Safety Manager
• Maintain training rosters and records in accordance with training and recordkeeping requirements
• Liaise with airline customer training leadership programs to ensure compliance
• Audit customer-specific training against WFS training requirements
• Coordinate weekly service level agreement discussions with WFS leadership responsible for customer leadership teams
• Coordinate reporting and weekly reviews of customer-specific training compliance

Requirements:

• High School Diploma
• Valid Driver's License
• Demonstrated knowledge and ability to work effectively with individuals and groups at a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment
• 2 years in Ground Handling or Passenger Service/Ramp Training
• SAL Certified
• Currently or previously TTT Certified with at least one commercial airline
• Ability to read, write, fluently speak, and understand English
• Strong oral and written communication skills
• Excellent presentation and interpersonal skills
• Ability to use a computer and applicable MS Office software
• Ability to work with little or no supervision and alone or as part of a dynamic team
• Ability to lift and carry heavy objects for up to 2 hours per day

Benefits:

• DailyPay app for accessing pay in advance
• On-the-spot awards through the Awardco Platform, including gift cards
• Multiple medical care options for full- and part-time employees
• Travel discounts
• Pet insurance
• Discount shopping
• Wellness programs
• 401(k) program
• Opportunity for internal mobility and transfers