Recruiting Operations Consultant

Job Description:

• Deliver consulting through complimentary RecOps Connects and paid engagements
• Advise customers on recruiting strategy, analytics interpretation, and operational best practices
• Partner with AEs, CSMs, and Professional Services to scope, sell, and deliver paid consulting engagements
• Translate consulting insights into Academy courses, guides, webinars, and segment-specific playbooks
• Contribute to advanced product education, including Quality of Hire dashboard interpretation and analytics strategies
• Shape sophisticated Customer Education offerings
• Partner with the Product Team to turn observations into actionable feedback
• Enable CSMs on foundational Recruiting Operations strategies and tactics
• Build reports or processes for customers when needed
• Support Strategic, Mid-Market, and Startup customers in the EMEA region

Requirements:

• Hands-on experience with Ashby’s product
• Excellent communication and clear, concise facilitation skills
• Ability to navigate stakeholders such as Heads of Talent and recruiters
• Ability to handle varying levels of complexity, from interview plan questions to advanced Quality of Hire reporting strategies
• Ability to hold stakeholders accountable, set clear expectations, and facilitate alignment
• Ability to define boundaries and enable CSMs to own foundational Recruiting Operations work
• Ability to enable others in 1:1 and group settings
• Deep customer empathy and ability to translate feedback into actionable insights
• 2+ years of experience in recruiting operations, analytics, and process design
• At least 2 years of prior experience using Ashby in a recruiting operations capacity
• Previous Ashby product knowledge required
• Ability to run projects from scoping through execution and follow-through

Benefits:

• Competitive salary and equity
• 10-year exercise window for stock options
• Unlimited PTO with four weeks recommended per year
• Generous family paid family leave
• Generous equipment, software, and office furniture budget
• $100/month education budget
• More expensive educational items, such as conferences, covered with manager approval
• Opportunity to work with a talented and passionate team