Quality Systems Manager

Job Description:

• Own, implement, maintain, and continuously improve the corporate Quality Management System (QMS)
• Provide QMS guidance and support to facility Quality teams
• Manage the corporate Document Control program
• Manage the Change Control program
• Manage and support the corporate Food Safety and Quality Training Program
• Serve as business owner and primary Quality administrator for Veeva QualityOne
• Develop and support implementation of WBC Quality Standards and corporate Quality standards
• Provide governance and workflow support for CAPAs, deviations, non-conformances, and OOS events
• Manage complaint trending and quality data analysis
• Support facility and corporate Management Review with QMS metrics and quality data
• Support internal, customer, regulatory, and certification audits
• Partner cross-functionally with Quality, Operations, Product, Regulatory, Supply Chain, and other teams
• Monitor QMS effectiveness and recommend system improvements
• Provide training, coaching, and technical guidance to Quality teams and stakeholders
• Maintain corporate quality records in accordance with regulatory and company requirements
• Support harmonization and standardization across facilities and escalate significant risks to Quality leadership
• Report to the Director of Quality

Requirements:

• Demonstrated experience implementing, managing, and improving Quality Management Systems (QMS) in a regulated food, dietary supplement, consumer health, or related environment
• Working knowledge of applicable FDA requirements, including 21 CFR Part 111, and current Good Manufacturing Practices (cGMPs)
• Experience with document control, change control, training systems, CAPA, deviations, OOS investigations, complaint trending, and quality metrics
• Experience with electronic Quality Management Systems (eQMS); Veeva QualityOne experience strongly preferred
• Knowledge of GFSI/SQF quality and food safety system requirements preferred
• Ability to develop corporate standards and support implementation across multiple facilities
• Strong written and verbal communication, organization, analytical, problem-solving, and cross-functional collaboration skills
• Ability to manage multiple priorities, drive timely closure of quality system activities, and influence stakeholders without direct authority
• Bachelor's degree in Food Science, Quality, Biology, Chemistry, Engineering, or a related field with 5+ years of Quality Systems/Quality Assurance experience, or an equivalent combination of education and relevant technical work experience
• Relevant certifications or formal training in quality systems, auditing, HACCP, SQF/GFSI, root cause analysis, or CAPA preferred
• Training and Experience with the 21CFR part 111

Benefits:

• Bonus
• Comprehensive benefits package
• Strong benefits coverage for employees and their families
• Generous PTO
• Free Grüns products
• Health and well-being perks
• Career growth opportunities
• Biannual company off-sites
• Fully remote work environment