Provider Advisory Council Program Associate

Job Description:

• Provide end-to-end operational support for Provider Advisory Councils, including coordination of materials, agendas, minutes, evaluations, surveys, and application reviews
• Partner with Relationship and Business Development, Marketing Engagement, and Market Insights teams on council initiatives
• Coordinate pre- and post-event outreach, custom messaging, collateral development, training materials, and video assets
• Deliver detailed updates, status reports, and reporting data to leadership and key stakeholders
• Assess communication needs and develop plans for assets, messaging, and channels
• Manage designated budgets, vendor coordination, and expense tracking
• Develop and maintain project plans and coordinate council initiative activities
• Identify change requirements and manage the annual council member evaluation process
• Implement, track, and report initiative-based metrics
• Manage and maintain council microsites
• Support education programs, seminars, and training asset management as needed

Requirements:

• High school diploma or equivalent
• Experience in dental insurance or a dental clinical setting
• Ability to work during pacific or mountain time zone hours depending on the team member’s location
• Strong collaboration skills with the ability to coordinate across multiple teams, stakeholders, and organizational levels
• Working knowledge of project management best practices
• Ability to manage multiple priorities and maintain thorough documentation
• Critical thinking and problem-solving capabilities
• Ability to thrive in a fast-paced, evolving environment
• Creative, innovative, and solutions-oriented mindset
• Excellent organizational and time management skills
• Exceptional verbal, written, and interpersonal communication skills
• Ability to travel up to 25%
• Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Power Apps or Power BI experience a plus
• Applicants must provide proof of eligibility to work in the United States
• Delta Dental will not sponsor applicants for work visas for this position

Benefits:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Career development
• Tuition reimbursement
• Recognition program
• Adoption assistance
• Fertility treatment
• Child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program