Program Operations Coordinator – Federal

Job Description:

• Partner with CAIO leadership and technical leads to track AI initiatives, literacy efforts, research spikes, and client-facing deliverables from conception to completion
• Maintain and optimize team boards, backlogs, and milestone trackers using Microsoft Teams, Planner, SharePoint, and Jira
• Facilitate day-to-day synchronization among stakeholders, remove roadblocks, and keep communication channels open
• Gather metrics, synthesize project health indicators, and prepare status updates, executive summaries, and meeting readouts for leadership
• Identify operational bottlenecks and implement lightweight efficiency solutions
• Drive meetings and ensure action items are captured and followed through

Requirements:

• 1–4 years of professional experience in program operations, project management, business analysis, or a technical operating environment
• Hands-on experience with agile project management tools, specifically Jira and Microsoft Teams, Planner, and SharePoint, to track workflows, epics, and tasks
• Exceptional written and verbal communication abilities
• Ability to distill complex technical updates into clear insights for leadership and stakeholders
• Ability to thrive in a fast-paced, high-growth startup environment with shifting priorities
• Genuine enthusiasm for artificial intelligence, emerging technology, and impactful federal or enterprise missions
• Preferred: Experience supporting Software Engineering, Data Science, or AI/ML teams
• Preferred: Familiarity with federal contracting environments or SDVOSB operations
• Preferred: Basic data analysis skills using Excel, Google Workspace, or lightweight BI dashboards

Benefits:

• One of the best benefits packages in the industry
• Financial support during the 90-day probationary period if employment ends so the employee can find a new role
• Remote work in the United States