Product Manager

Job Description:

• Manage products and the product portfolio
• Conduct market research and customer needs assessments
• Bring new products to market and open new distribution channels
• Ensure products maintain a strong competitive position
• Develop and manage product strategy and roadmap
• Serve as a product evangelist internally and externally
• Solicit customer feedback and identify unmet needs
• Assess the competitive environment and competitive positioning
• Generate, develop, and curate new product ideas
• Translate product strategy into detailed requirements and specifications
• Define product functionality for internal and external stakeholders
• Drive product development and reprioritize features throughout the development cycle
• Develop product pricing and positioning strategies
• Work with Marketing on promotional strategies
• Increase market share through market-driven products and sales strategies
• Support Sales and Business Development with pitch decks, product overviews, and sales materials
• Lead a high-performing cross-functional team
• Monitor product, customer, operational, biobank usage, and performance metrics
• Oversee delivery of products and services meeting provider expectations and SLAs
• Own the P&L and meet financial and operational metrics
• Attend conferences and build relationships with industry influencers and key customers
• Participate in strategic planning and monthly progress reviews
• Build professional networks for best-practice sharing and performance benchmarking
• Report to a Senior Director and collaborate with Sales & Business Development, Operations, Marketing, and Information Technology
• Perform other duties as assigned

Requirements:

• Bachelor’s degree required; equivalent related experience and/or education may be substituted
• 2–4 years of product or brand management experience
• Experience developing and delivering B2B products and services for healthcare entities, such as transplant centers, physicians, and other medical professionals
• 2 years of experience leading teams
• Knowledge of product management methodologies, business case development, and pricing strategies
• Proven track record of growing product portfolios or businesses
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Ability to develop product and marketing strategies and communicate recommendations to leadership
• Strong problem-solving skills
• Ability to manage multiple priorities and handle risk and uncertainty
• Ability to influence without authority
• High proficiency with applications used in the business unit
• Excellent written and verbal communication, interpersonal, and collaborative skills
• Experience working effectively with cross-functional teams in a matrix environment strongly preferred
• MBA strongly preferred
• Leadership of AI roadmap and usage

Benefits:

• Medical benefits
• Dental benefits
• Vision benefits
• Life benefits
• Disability benefits
• Accident/critical illness/hospital benefits
• Well-being benefits
• Legal benefits
• Identity theft benefits
• Pet benefits
• Retirement benefits
• Paid time off and holidays
• Leave benefits
• Incentive plans for eligible employees
• Remote work arrangement