Product Manager II – Contract Talent

Job Description:

• Lead discovery to define business problems, user needs, constraints, and success criteria
• Partner with stakeholders, Business Systems Analysts, platform owners, IT, vendors, and functional partners to shape user-centered solutions
• Translate insights into product solutions aligned with product strategy
• Communicate recommendations, rationale, expected outcomes, priorities, and scope
• Identify usability gaps, friction points, and employee feedback trends and recommend enhancements
• Manage change readiness, deployment activities, release planning, communications, training, and post-launch stabilization
• Create enablement content such as release notes, job aids, and in-app guidance
• Define and track adoption and value realization metrics
• Support digital adoption through in-app guidance, enablement resources, feedback collection, and post-launch improvements
• Drive regional requirements, localization, translation, testing, UAT, and release readiness
• Execute product roadmap and prioritization for assigned products or modules
• Define and maintain product success measures and monitor adoption, performance, and user outcomes
• Evaluate vendors and technology landscapes and recommend enhancements
• Make day-to-day trade-off decisions and escalate enterprise impacts and risks
• Manage intake, demand prioritization, capacity planning, and roadmap governance
• Lead definition of product intent, user stories, and acceptance criteria
• Coordinate cross-functional delivery, dependencies, risks, and release sequencing
• Partner with vendor and technical teams to ensure scalable, supportable solutions
• Maintain SOPs, product standards, implementation guidelines, and governance documentation

Requirements:

• Bachelor’s degree or equivalent practical experience in business, HR, information systems, or related field
• 3–5 years in product management, SaaS/platform management experience, digital experience, or related technology delivery roles
• Agile/Scrum methodology is required
• HR certifications or ITIL fundamentals are a plus
• Influence without authority
• Stakeholder management
• Prioritization and trade-off management
• Structured communication
• Product analytics
• Backlog management tools
• Requirements/user story writing
• Familiarity with platforms and integrations
• Successful completion of a background check is required as a condition of employment

Benefits:

• Medical, vision, and dental insurance
• Life and disability insurance
• Eligibility to enroll in the company 401(k) plan