Principal Account Executive

Job Description:

• Manage ACI’s overall relationship with a portfolio of large, strategic Tier 1 accounts
• Develop and expand relationships with key client executives
• Drive customer satisfaction, retention and account growth
• Develop and regularly update strategic account plans
• Collaborate cross-functionally to improve client health, revenue growth and satisfaction
• Lead onsite Executive Strategic Business Reviews and coordinate follow-through on action items
• Serve as the client’s advocate within ACI while supporting company goals
• Manage administrative aspects of the assigned account portfolio
• Maintain knowledge of ACI products, enhancements, value propositions, modernization paths, competition and industry trends
• Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics
• Travel approximately 30% for client and internal activities

Requirements:

• Bachelor’s degree or equivalent experience
• 12+ years of demonstrated success managing Tier 1 strategic accounts such as Bank of America, Wells Fargo and other similar
• Minimum 10 years of experience in banking, payments, e-commerce or mobile payments industries
• Successful sales and client retention record
• Excellent executive presentation, verbal and written communication skills
• Ability to understand business and technical solutions and promote customer value propositions
• Ability to move the sales process to closure
• Ability to present professionally to executive leaders and respond creatively to customer needs
• Experience selling technology solutions into multinational organizations and/or merchant acquirers/processors highly desired
• Applicants must be currently authorized to work in the US on a full-time basis
• Position does not offer sponsorship for employment visa status or work permit now or in the future

Benefits:

• Opportunities for growth
• Career development
• Competitive compensation and benefits package
• Innovative and collaborative work environment