Platform Operations Lead

Job Description:

• Act as the Edifecs Platform Manager and lead the Edifecs application support organization
• Ensure operational stability, scalability, compliance, and strategic alignment
• Provide technical oversight and manage staffing
• Drive roadmap execution and partner with product, architecture, vendor, and business teams
• Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies
• Assist with configuration and maintenance of XEServer, XEngine, TPM, SpecBuilder, and related modules
• Guide EDI Analysts with building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows
• Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks
• Manage system logging, JVM tuning, and certificate/keystore configurations
• Support release deployments, environment refreshes, patching, and upgrades
• Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams

Requirements:

• Master’s degree in computer science, engineering, or a related technical discipline required
• EDIFECS certification
• 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience
• Strong knowledge of EDIFECS architecture and transaction lifecycles
• Strong experience in AWS cloud environments
• Excellent communication and stakeholder engagement skills
• Deep hands-on EDIFECS experience with EDI X12 transaction standards, including 270/271 and 278 workflows
• Hands-on understanding of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder
• Experience with EDI integration and interface management using AS2, SFTP, FTPS, and HTTPS
• Experience with API-based integrations and gateway services
• Experience troubleshooting EDI transaction failures, mapping defects, partner-specific rejections, batch job failures, and performance degradation
• Experience with throughput optimization, engine performance tuning, JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards
• Understanding of AWS EC2 sizing, OS tuning, storage I/O, file transfer endpoints, routing, firewall coordination, network debugging, and SSL/TLS certificate lifecycle management
• Proficient with Git and GitHub
• Compliance, audit, and partner governance knowledge
• Infrastructure as code experience with Ansible and Terraform
• Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders
• Experience translating business reporting requirements into technical data models
• Experience with agile methodologies including Scrum and Kanban, and JIRA
• Strong documentation skills involving architecture diagrams, data dictionaries, and migration runbooks
• US Citizenship required, with ability to obtain and maintain a Public Trust clearance

Benefits:

• 100% remote work
• Opportunity to work on mission-critical technology and innovation at SAIC
• Equal Opportunity Employer