People Team Business Partner – East Coast

Job Description:

• Partner with Operations, General Managers, and department leaders on employee relations, staffing, performance, and HR matters
• Serve as the primary People Team contact for assigned communities and departments throughout the employee lifecycle
• Conduct workplace investigations involving complaints, misconduct, policy violations, and employee relations concerns
• Advise managers on company policies, employment laws, workplace accommodations, leaves of absence, and HR best practices
• Coach leadership on performance management, progressive counseling, performance reviews, corrective actions, and employee development
• Partner with Recruiting and hiring managers to support staffing needs, coordinate hiring activities, and generate offer letters
• Support onboarding and offboarding processes and completion of employment documentation
• Assist with employee separations, termination documentation, exit interviews, and coordination with Payroll and Benefits
• Identify employee relations trends, staffing challenges, and opportunities to improve retention and engagement
• Support employee engagement initiatives, Pulse Surveys, recognition programs, and community action plans
• Collaborate on training and development initiatives, including Sentral Studio, Elevate U, and leadership development programs
• Maintain accurate employee records in Rippling and other HR systems
• Partner with Payroll and Benefits on employee questions, compensation changes, and employment transactions
• Monitor turnover, employee relations activity, and People metrics to identify trends and recommend improvements
• Support HR compliance initiatives, policy updates, process improvements, and other People Team projects

Requirements:

• 3–5+ years of Human Resources experience
• Experience in an HR Generalist or HR Business Partner role preferred
• Experience in hospitality, multifamily, property management, or a multi-location environment preferred
• Experience conducting workplace investigations, managing employee relations, and advising managers on performance issues
• Working knowledge of federal, state, and local employment laws and HR compliance practices
• Experience supporting recruiting, onboarding, employee documentation, and offboarding processes
• Strong communication, relationship-building, and problem-solving skills
• Ability to coach managers, navigate sensitive conversations, and provide practical HR guidance
• Strong organizational skills with the ability to manage competing priorities and support multiple locations
• Experience with HRIS and applicant tracking systems
• Rippling and Breezy experience preferred
• High level of professionalism, discretion, and integrity when handling confidential information
• Collaborative, service-minded approach with a passion for supporting people and creating a positive workplace culture
• Must be located on the East Coast
• Full-time availability

Benefits:

• Multiple medical, dental, and vision health plan options beginning the first month after start date
• One fully company-paid health plan with no monthly premiums for the employee
• HSA and FSA options
• 401(k) with a 4% company match, eligible after three months of employment
• 11 paid holidays
• 8 types of paid time off, including personal days with no waiting period
• One floating holiday each year
• Enrichment Hours for volunteering or career development
• Travel discounts for team members, friends, and family at Sentral communities
• Discounted rates on pet insurance, attractions, rental cars, shows, events, and more
• Ongoing learning and development offerings
• Leadership coaching and mentorship programs