Partnership Development Manager

Job Description:

• Build relationships with senior management and potential partners
• Identify and pursue opportunities to enter new markets or reach new merchants through partners
• Learn partners’ product pain points, priorities, and urgency; communicate insights to Nuvei management
• Keep partners informed of the product roadmap and manage business relationships during post-launch reintegrations
• Create and drive strategic plans with partners
• Serve as an e-commerce subject matter expert on product, payment, and industry trends, best practices, and expertise
• Provide product guidance and recommendations to new partners for Nuvei implementation and new product adoption
• Promote Nuvei’s value proposition and advocate for partners within Nuvei
• Maintain Salesforce records for marketing initiatives, product opportunities, and contractual opportunities
• Use internal tools for account management
• Manage large strategic deals from pitch through launch and beyond
• Manage partner marketing programs and plans
• Facilitate meetings with Product, Engineering, Risk, Operations, and senior management teams
• Work with Marketing to create strategies and execute activities that drive partner advocacy, merchant acquisition, and increased merchant processing volume
• Support partner quality, health, growth, and profitability, with success measured by client satisfaction, net promoter score, service-level attainment, revenue, and profitability

Requirements:

• 8+ years of direct experience in the global payments industry
• Experience supporting partners in the ISV/ISO landscape in North America
• Proven track record of hitting quotas and/or revenue and profitability targets
• Adept at engaging with and presenting to C-Level stakeholders
• Ability to travel regularly within North America for customer meetings and industry events
• Ability to adapt quickly to changes in partner goals, expectations, and industry trends
• Excellent communication skills for in-person, video, phone, and email interactions
• Strong analytical skills and ability to understand billing, contractual, and/or technical issues
• Excellent organization and time-management skills
• Self-motivated; able to work in a team environment and independently

Benefits:

• Equal-opportunity employer committed to developing a diverse and inclusive workplace
• English (written and spoken) used as the primary working language
• Use of automated recruitment tools, including AI, to support application management and candidate shortlisting