Operational Database Administrator – Epic

Job Description:

• Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery
• Execute approved environment refreshes and routine maintenance
• Investigate database growth, resource constraints, storage performance, and system alerts
• Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before operational disruption
• Maintain and validate database backups, journaling, and recovery procedures
• Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises
• Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes
• Perform documented testing, validation, and rollback procedures
• Diagnose production issues and coordinate escalations with Epic and InterSystems
• Provide updates on impact, restoration progress, and corrective actions
• Automate repeatable administrative tasks
• Maintain configuration documentation and runbooks
• Partner with infrastructure teams on capacity planning and recurring-problem elimination
• Participate in scheduled on-call rotation and planned after-hours maintenance, upgrades, and recovery exercises

Requirements:

• Minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems
• Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained
• Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery
• Working proficiency with Linux/Unix administration and shell scripting
• Experience using Epic monitoring and administrative tools, including System Pulse and RedAlert
• Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment
• Strong documentation, communication, and prioritization skills
• Ability to work independently and collaborate across technical teams
• Experience with large, multisite hospital environments, Epic implementation or major upgrade, automation, cloud, and automation preferred or a plus
• Must follow organizational security, patient-data protection, incident-management, and change-control requirements

Benefits:

• Annual bonus or incentives
• Equity awards
• Employee Stock Purchase Plan (ESPP)
• Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises
• Equal employment opportunity
• Disability or special-needs accommodation