Open Source Community Engineer

Job Description:

• Coordinate and track customer contribution engagements with account, product, and engineering teams
• Confirm engagement scope, priorities, and team availability
• Guide early conversations with account teams and customers about feasible contributions
• Connect customers with appropriate product and engineering leads
• Run contributor recognition programs, including contributor awards and community highlights in release communications
• Partner with product marketing and stakeholders to deliver program content on schedule
• Promote team initiatives internally and enable other teams to participate
• Promote programs externally through writing and events to attract and engage contributors
• Use existing tools and AI agents to deliver work
• Identify and implement workflow improvements over time

Requirements:

• Excellent written and spoken English
• Comfort working directly with customers and public audiences
• Resourceful and methodical, with a strong sense of ownership and willingness to take on varied tasks
• AI fluency preferred, or a clear willingness to learn: ability to build or use agents to improve workflows, with good judgment about when human review is needed
• Technical background with DevOps experience preferred
• Contribution to an open source project preferred, with ability to read code and triage a merge/pull request
• Interest in occasional travel to customer sites or community events
• Must be authorized to work in the U.S. without sponsorship

Benefits:

• Possible contract extension through January 31, 2027
• Full-time schedule with 40 hours per week
• Occasional travel to customer sites or community events