Oncology Territory Account Specialist, Solid Tumor

Job Description:

• Lead personalized account experiences based on the needs of each account and Health Care Provider
• Act as the primary point of contact for key accounts and HCPs
• Build meaningful customer connections and identify shared priorities
• Navigate solutions linking customers to Novartis resources to improve patient outcomes
• Balance demand generation with strategic account engagement
• Navigate and resolve account challenges with tailored solutions
• Build strategic territory plans aligned with shared priorities
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Analyze market, competitive landscape, and cross-functional dynamics
• Use territory data and market trends to uncover local insights and support pull-through efforts
• Lead impactful virtual and in-person customer engagements
• Facilitate stakeholder planning sessions to solve complex challenges
• Deliver real-time access support and collaborate with Patient Specialty Services
• Use digital tools and omni-channel strategies for virtual and face-to-face customer outreach

Requirements:

• Bachelor’s degree required from 4-year college or university
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
• Proven track record of consistent high performance
• Experience navigating and selling to large accounts and key customers
• Analytic abilities to seek out, prioritize, and apply relevant information to solve customer problems
• Ethical leadership and ability to foster an environment promoting ethical behavior and compliance with company policies and laws
• Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
• Ability to travel 60–80% over a broad geography
• Ability to drive and/or fly within the territory
• Fully valid and unrestricted driver’s license required
• Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
• Territory Account Specialist: 2+ years’ experience in a relevant sales sector or similarly complex sales role within the last 5 years
• Senior Territory Account Specialist: 5+ years’ experience in a relevant sales sector or similarly complex sales role within the last 5 years
• Preferred experience in the 2-year Novartis Sales Internship Program and demonstrated leadership in extracurricular activities
• Desirable: experience across therapeutic groups, disease states, account management strategy, and new product launches
• Desirable: understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs
• Customer-facing employees must comply with customers’ credentialing guidelines, which may require vaccination
• Must successfully complete initial training, including home study, of eight or fewer hours per day and forty or fewer hours per week

Benefits:

• Performance-based cash incentive
• Eligibility to be considered for annual equity awards, depending on role level
• Health benefits
• Life benefits
• Disability benefits
• 401(k) with company contribution and match
• Vacation
• Personal days
• Holidays
• Other leaves
• Reasonable accommodations for qualified individuals with disabilities