National Virtual Oncology Nurse Navigator

Job Description:

• Provide triage, case management, and care navigation for oncology patients with possible comorbidities
• Deliver direct patient care through virtual platforms, phone, email, and video
• Provide clinical support and urgent clinical escalations
• Triage symptom survey responses and inbound reported symptoms, supporting patients or escalating to Nurse Practitioners
• Coordinate care, nutritional support, discharge planning, and provider referrals
• Educate patients about diagnoses, Daymark Health’s care offerings, and next steps
• Build trusting relationships with patients and their care networks
• Coordinate with Nurse Practitioners, Medical Directors, Social Workers, Clinical Operations, and non-clinical Health Partners
• Address social determinants of health, including food security and transportation access
• Follow Daymark Health policies, procedures, clinical protocols, and documentation standards
• Ensure effective use of systems, tools, and technology

Requirements:

• Bachelor of Science Degree in Nursing required
• Compact unrestricted registered nurse (RN) license and licensure in all 50 states
• Active, unencumbered multi-state RN license under the Nurse Licensure Compact
• Additional active RN licenses in non-compact states, such as California, New York, and Illinois
• At least 3 years of nursing experience, including 2 years in oncology nursing
• Passion for helping patients understand the benefits of palliative care
• Oncology-related certifications such as OCN, AOCN, AOCNS, or CCM strongly preferred or to be obtained within 2 years of hire
• Comfort using Slack, Zoom, Google Suite, and EHR systems
• Strong relational, communication, organizational, and adaptability skills
• Basic Life Support (BLS) certification required for patient-facing roles by the start date
• Compliance with Daymark Health’s Employee Vaccination and Testing policy
• Valid driver's license required only for roles involving in-home patient visits

Benefits:

• Full-time remote work
• Monday–Friday schedule, 8:30 AM–5 PM in the employee’s respective timezone
• Basic Life Support (BLS) certification requirement coordination by start date if not held at hire
• Employee Vaccination and Testing policy compliance support by start date if not completed at hire