Multifamily Fee Compliance Expert

Job Description:

• Deliver product demonstrations to property management companies, owners and REITs, from regional operators to national portfolios
• Prepare prospect-specific analyses of live fee data ahead of each meeting
• Partner with Account Executives on active opportunities, engaging marketing, operations, revenue management and legal stakeholders
• Address compliance questions and objections using approved positioning, coordinating with the customer's legal team where appropriate
• Support Customer Success on renewals and expansions as customers enter new markets
• Monitor federal, state and local developments affecting rental fee advertising and leasing
• Translate new requirements into clear, concise specifications that guide product development
• Maintain a jurisdiction-by-jurisdiction reference of applicable requirements and effective dates
• Develop educational content for Sales and Marketing, including guides, one-pagers and webinars, and represent ApartmentIQ at industry events
• Share customer feedback and unmet needs with the product team

Requirements:

• 5+ years of experience in multifamily with a property management company, owner-operator or REIT
• Direct experience with apartment fees in legal, paralegal, compliance, marketing, ILS or pricing roles
• Working knowledge of fee disclosure practices, including mandatory, optional and conditional fees
• Strong research and analytical skills
• Ability to distill complex requirements into clear written guidance
• Confident presenting to executive audiences and responding to detailed questions
• Applicants must be authorized to work for any employer in the U.S.
• Paralegal certificate, JD or compliance credential is nice to have
• Pre-sales, solutions consulting or other customer-facing SaaS experience is nice to have
• Established relationships across apartment industry associations are nice to have
• Experience supporting multi-state portfolios is nice to have

Benefits:

• Fully remote work from home across most of the U.S., with in-person offsites
• Flexible vacation policy
• Dedicated paid parental leave
• Medical, Dental, and Vision insurance plans for employees and their families
• 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance
• Supplemental insurance
• Pet insurance coverage
• 401k Program