MES Solutions Applications Engineer

Job Description:

• Provide technical pre-sales support for DELMIAWORKS alongside the sales team throughout longer-term engagements
• Partner with Account Managers to qualify opportunities and develop technical sales strategies
• Lead discovery meetings to understand customers' manufacturing processes, business requirements, and operational challenges
• Deliver tailored DELMIAWORKS demonstrations covering production management, inventory, quality, scheduling, supply chain, reporting, and operational visibility
• Translate customer requirements into solution approaches and implementation strategies
• Support technical evaluations, proofs of concept, RFPs, RFIs, and proposals
• Identify integration opportunities between ERP, MES, CAD, PLM, CRM, automation systems, and other business applications
• Collaborate with Professional Services on project handoffs and implementation alignment
• Collaborate with Customer Success to support customers during early adoption
• Build relationships with vendor partners with coaching and support from the team
• Support webinars, trade shows, customer events, and other marketing initiatives
• Create videos and blogs to support Sales and provide self-serve customer resources
• Document activity and progress in a timely manner
• Stay current on manufacturing trends, ERP and MOM/MES technologies, and competitive solutions

Requirements:

• Bachelor's degree in engineering, manufacturing, information systems, business, or a related field, or equivalent experience
• At least three years of experience in manufacturing software, applications engineering, implementation consulting, solution consulting, technical sales, or a related role
• Strong understanding of manufacturing operations and business processes
• Experience in one or more of: manufacturing execution systems (MES), production planning and scheduling, inventory and supply chain management, quality management systems, shop floor operations, or manufacturing reporting and analytics
• Strong presentation, communication, and customer-facing skills
• Ability to translate technical capabilities into business value
• Strong analytical and problem-solving skills
• Ability to manage multiple projects and priorities
• Ability and willingness to travel approximately 15–20%

Benefits:

• Unlimited PTO program from day one of employment
• 401(k) retirement plan with up to a 6% company match, 100% vested on day one
• Comprehensive medical coverage, including PPO and High-Deductible plans with FSA/HSA options and employer HSA contributions
• Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave
• Employer-paid Life Insurance policy
• Short-Term and Long-Term Disability insurance, with optional supplemental coverage
• Dental and Vision insurance
• Mental health services
• Telemedicine with 24/7 access to medical providers
• Wellness programs, including virtual therapy, nutrition counseling, and physical therapy
• Fertility, adoption, and family-building benefits
• Employee Assistance Program offering free, confidential counseling and support for mental health, legal, financial, and family needs
• Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, student loan repayment, and prescription cost savings programs