Medical Records Specialist

Job Description:

• Process all release of information requests in a timely and efficient manner
• Retrieve and return patients' medical charts
• Scan medical records accurately and transmit them daily
• Date stamp requests and highlight pertinent data
• Validate requests and authorizations for release of medical information
• Perform quality checks for accuracy, confidentiality, and proper invoicing
• Maintain equipment in excellent operating condition
• Provide attentive, respectful customer service and address client concerns
• Receive incoming requests via mail, telephone, and fax as needed
• Maintain a neat, clean, and professional appearance and orderly work area
• Maintain working knowledge of state laws and fee structures
• Support additional facilities and backlogs as assigned
• Follow client/site policies, HIPAA, state/federal, and labor regulations
• Maintain confidentiality, security, and ethical standards when handling medical records

Requirements:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task