Media Management Operations Specialist

This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed.

The Media Management Operations Specialist is a specialized, hands-on technical role responsible for the processing, management, quality control, organization, storage, and lifecycle of media assets supporting network broadcast, sports, news, and production operations.

Job Duties:

• Execute and monitor media ingest, transcoding, transfer, QC, archive, restoration, export, and distribution workflows across broadcast, post-production, and cloud-based environments.
• Manage and organize media within MAM, AVID, Cloud systems, archive, and shared-storage systems, ensuring assets are properly processed, organized, accessible, and available within required deadlines.
• Perform comprehensive technical and visual quality control (QC) of media, identifying issues involving video, audio, timecode, resolution, frame rate, synchronization, file integrity, metadata, and technical specifications.
• Validate metadata, naming conventions, folder structures, media placement, and delivery specifications to ensure accuracy and compliance with established standards.
• Monitor media storage, asset availability, retention, archive, and restoration activities in support of content lifecycle and storage-management requirements.
• Independently troubleshoot failed or delayed ingest, transcode, transfer, archive, restoration, and delivery workflows and perform appropriate first-level corrective actions.
• Analyze workflow failures, identify potential points of failure, gather relevant technical information, and provide detailed escalations to Engineering, Media Systems, and other technical teams when required.
• Support time-sensitive media requirements for live events, sports, digital streaming, broadcast, and production operations.
• Maintain accurate operational documentation and clearly communicate workflow status, technical discrepancies, risks, and escalations to appropriate stakeholders.
• Identify opportunities to improve media-management processes, operational efficiency, and workflow reliability.
• Collaborate with Media Operations, Sports Operations, Production, Editorial, Engineering, Media Systems, and other technical teams to resolve issues and meet critical production deadlines.
• Adapts to fluctuating schedules, including nights, overnights, weekends, and holidays, in a high-demand, fast-paced environment.
• Works under the direct supervision of the Sr Manager of Media Operations and is responsible for completing any other tasks as assigned by the manager.