Manager, Portfolio Management – Epic Implementations

Job Description:

• Lead a portfolio of EHR implementation projects and ensure overall project success
• Provide leadership, coordination, and management of project-level employees
• Manage executive-level relationships with member and OCHIN leaders
• Serve as primary point of contact for member executive sponsors and leadership
• Make strategic decisions with project managers, managers/directors, and executives
• Evaluate project health, readiness for transition, risks, productivity, morale, and metrics
• Provide oversight and direction for active installation projects within the portfolio
• Manage financial milestones and support on-time revenue recognition
• Track quantitative and qualitative project data and operational outcomes
• Identify, mitigate, and escalate project risks and issues
• Participate in executive sponsor, portfolio review, project team, and planning meetings
• Provide executive implementation overviews and facilitate project schedule generation
• Maintain and improve installation and stabilization processes, documentation, tools, and templates
• Ensure compliance with Statements of Work, Change Orders, and change-control processes
• Develop operational and business policies and identify process and quality improvements
• Coach, direct, evaluate, and support project management staff and career development
• Lead team meetings and foster collaboration, respect, continuous learning, and organizational improvement
• Perform audits of staff work products
• Staff project management and project team resources
• Manage team objectives, tasks, projects, productivity, and work schedules
• Travel for off-site software installations and on-site Go Live support as needed

Requirements:

• Bachelor’s degree in IT, healthcare, health informatics, related field, or equivalent experience
• Master’s degree preferred
• Experience leading direct and indirect teams
• Minimum of 6 years of successful project management leadership, including some complex projects
• Experience or knowledge of health care and/or Epic preferred
• PMI certification (PMP, CAPM) preferred
• Proven success in internal and external relationships and change management at all levels from administrative to executive
• Technical aptitude to understand and collaborate effectively with members
• Excellent communication, presentation, and collaboration skills
• Experience with project management systems, tools, and tasks
• Strong analytical skills and ability to synthesize and clearly communicate findings
• Strong teamwork, interpersonal, intercultural, and customer service skills
• Ability to deal with ambiguous environments, assess problem statements, and cultivate solutions
• Ability to travel to member sites to support software installations
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• Distraction-free workplace
• Ability to work remotely from home

Benefits:

• Generous compensation package
• Healthy work-life balance
• Equitable opportunity for professional advancement
• Remote work from home
• Support for OCHIN and non-OCHIN hosted training and other learning activities
• Comprehensive range of benefits (details on employer website)