Long Haul Technician

Job Description:

• Assist with fiber network activities including testing, troubleshooting, maintenance, and installations
• Perform fiber testing using 10G–100G test sets, OTDR traces, and Layer 1–Layer 4 validation
• Install and support fiber network components including optics, patch cords, and Network Interface Devices (NIDs)
• Support fault isolation and escalate technical issues, damages, or risks to higher-level technicians
• Conduct regular patrols of long-haul fiber routes to identify potential risks, damage, or environmental threats
• Inspect fiber infrastructure including cabinets, handholes, and buried cable routes
• Support utility locating using electrical, magnetic, GPS, and blueprint analysis techniques
• Read and interpret maps, prints, and construction drawings
• Monitor third-party construction activity near fiber routes and help prevent damage
• Document field activities, site conditions, and utility data using company systems
• Support damage investigations by collecting field data and documenting findings
• Maintain network security and site integrity through routine inspections and reporting
• Communicate with technicians, engineers, contractors, and internal teams
• Ensure compliance with OSHA guidelines and company policies
• Maintain company vehicles, tools, and equipment in accordance with policy
• Perform other duties as assigned

Requirements:

• High school diploma or equivalent required
• Minimum of five (5) years of relevant field or construction experience preferred
• Basic knowledge of telecommunications, underground utilities, or fiber optic systems preferred
• Familiarity with fiber testing equipment (e.g., OTDR, light meters, 10G–100G testers) is a plus
• Exposure to Layer 1–Layer 4 testing concepts and network troubleshooting preferred
• OSHA or other safety certifications preferred
• Ability to learn technical skills related to fiber installation, testing, and maintenance
• Ability to work outdoors in varying weather and environmental conditions
• Strong attention to detail and willingness to learn
• Valid driver’s license and ability to meet company vehicle requirements
• This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future

Benefits:

• Health insurance
• Life insurance
• Disability retirement plans
• Paid time off
• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave
• Discretionary annual incentive plan eligibility for non-sales roles
• Sales incentive plan eligibility for sales roles