Logistics, Master Data Specialist

Job Description:

• Coordinate transportation, receiving, and fulfillment activities across suppliers, freight partners, and the 3PL.
• Monitor domestic and international shipments to ensure products, packaging, and components arrive accurately and on schedule.
• Partner with Supply Chain and the 3PL to support timely fulfillment across DTC and B2B channels.
• Review receipts and inventory movements against purchase orders and invoices, resolving discrepancies.
• Monitor transportation and fulfillment costs, landed costs, and carrier performance.
• Maintain service levels with 3PL and logistics partners and support performance reviews.
• Own creation, maintenance, and accuracy of item, product, and vendor master data across ERP and warehouse systems.
• Maintain SKUs, UPCs/GTINs, BOMs, kits, assemblies, dimensions, weights, costs, and packaging attributes.
• Establish data standards, naming conventions, and reliable cross-system processes.
• Manage new item setup, product changes, and deactivations through validation and implementation.
• Identify and resolve data discrepancies, duplicate records, incorrect mappings, and related issues.
• Support the ERP transition through data cleanup, mapping, validation, and migration of item and BOM data.
• Develop audits, reports, and processes to identify and prevent data quality issues.
• Support inventory reconciliation and investigate warehouse and system discrepancies.
• Monitor 3PL inventory and support replenishment of packaging and operational materials.
• Review 3PL invoices and operational charges for accuracy.
• Investigate issues such as Amazon FBA chargebacks and resolve them cross-functionally.
• Improve logistics and data processes, SOPs, workflows, and controls.
• Report directly to the Director of Operations & Supply Chain.

Requirements:

• 2–4 years of experience in logistics, fulfillment, warehouse, inventory, or supply chain operations.
• 1–2 years of hands-on experience managing master data within an ERP, WMS, or similar system.
• Experience managing SKUs, product/item data, and inventory-related information with a high degree of accuracy.
• Strong understanding of how accurate data impacts inventory, fulfillment, costing, and reporting.
• Strong Excel and Google Sheets skills, including XLOOKUP/VLOOKUP, pivot tables, data validation, and working with large datasets.
• Experience working with 3PLs, warehouses, carriers, or freight partners.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple priorities independently in a fast-paced environment.
• Strong communication and cross-functional collaboration skills.
• Nice-to-have: Experience in a DTC, e-commerce, or consumer products environment.
• Nice-to-have: Experience managing UPCs/GTINs, bills of materials (BOMs), kits, and assembly structures.
• Nice-to-have: Familiarity with data governance, including naming conventions, required fields, change management, and data cleanup.
• Nice-to-have: Experience with ERP and WMS platforms; familiarity with NetSuite, Fulfil.io, or CIN7 is a plus.
• Nice-to-have: Experience supporting an ERP implementation, evaluation, or data migration.
• Nice-to-have: Experience with international shipping, freight forwarding, or intermodal transportation.
• Nice-to-have: Experience with Amazon FBA and chargebacks.
• Nice-to-have: Bachelor’s degree or equivalent experience in Supply Chain, Logistics, Business, Information Systems, or a related field.
• Ability to travel domestically to 3PL locations as needed.

Benefits:

• Flexible time off + 9 annual company holidays
• Birthday as a paid vacation day
• 100% company-paid base plan Medical, Dental, and Vision Insurance for employees
• 100% company-paid Life Insurance and Short-Term Disability Coverage
• 3% Employer contributions to 401(k) regardless of employee participation
• Matching Charitable Contributions up to $2,500/year
• $1,200/annual Work from Home (WFH) stipend
• Employee Recognition and Rewards Program
• Pet insurance
• Employee Product Samples and Discounts
• Professional Development Fund
• Free Calm App Subscription
• Bonus eligibility