Lead Recruiter, Process Server Network

Job Description:

• Help lead, coach, and develop a team of 7-9 recruiters
• Serve as a go-to resource for day-to-day questions, escalations, and best practices
• Support onboarding and training of new recruiters on outreach methods, tools, and messaging
• Help communicate goals and KPIs, and monitor team activity and performance
• Provide feedback and input to the Recruiting Manager on team performance and development needs
• Carry a recruiting workload, including high-volume outreach (cold calling, SMS, email campaigns)
• Execute and refine creative sourcing strategies to reach high-quality candidates, including active process servers and gig workers
• Work with the sourcing team and Recruiting Manager to prioritize efforts by geography and coverage need
• Take ownership of high-priority or hard-to-fill markets
• Create and maintain pipelines and talent pools in the CRM/ATS, and help ensure the team does the same
• Track and report on key metrics (outreach volume, response rates, conversion, time-to-activate, retention)
• Keep hiring managers and the Recruiting Manager updated on strategy, hires, and pipeline status
• Use data to recommend improvements to messaging, campaigns, and process

Requirements:

• 4+ years of recruiting experience in a high-volume, metric-driven environment
• Experience leading, mentoring, or training recruiters (formal or informal team lead experience)
• Experience building creative sourcing strategies for high-volume or gig/contract workforces
• Legal recruiting or legal industry knowledge preferred
• Experience creating and maintaining pipelines and talent pools in a CRM or ATS
• Experience creating e-marketing campaigns (email, SMS)
• Proficient in Excel, including data tools and formulas, with comfort building reports
• Strong communicator who works well with a manager, peers, and hiring managers
• Detail-oriented, self-motivated, and able to focus on complex tasks in a fast-paced environment

Benefits:

• Health, Dental, and Vision Insurance
• 401(k) with Company Matching
• Paid Time Off
• 7 Paid Company Holidays
• 4 Floating Holidays per Year
• Life Insurance and AD&D Insurance
• Long-Term Disability
• Health Care Reimbursement Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Pet Insurance