Lead Pharmacy Technician

The Cigna Group · via Backpacker Job Board

🌎 Remote 📍 Remote, Arizona ⏰ Full Time ⌛ Posted 13 days ago

Coordinate and monitor daily workflow in the pharmacy
Lead team huddles and provide initial coaching and direction to pharmacy technicians
Interact with healthcare providers and provide guidance to patients about medication coverage
Support and train new employees
Conduct quality and productivity audits
Identify ongoing training and retraining opportunities on the team
Create, modify, and adhere to SOP/SWI
Cross-train in multiple areas while maintaining proficiency and accuracy
Champion continuous improvement efforts for the team, site, and work stream
Juggle multiple tasks without sacrificing attention to detail

High School diploma or equivalent required
2+ years Pharmacy Technician work experience
Valid AZ Pharmacy technician license and national certification
Experience with Script Med system
Experience with coaching or mentoring a plus
Ability to resolve escalations using good judgement and decision making skills
Deep understanding of the Pharmacy Technician process
Basic Math skills
Strong experience with MS Office, especially with Excel
Excellent communication skills; written and verbal
Strong attention to detail, accuracy, and quality
Ability to work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision
Ability to self-direct, multi-task, be accountable, approachable, and organized
Ability to work a rotating work schedule in the Eastern Standard Zone: 9:00 AM - 5:30 PM EST 4 days per week; 12:30 PM - 9:00 PM EST 1 day per week
Rotating Saturday shift from 9:00 AM - 6:00 PM
Reliable internet connectivity through a wired connection; mobile or hotspot environment is not acceptable
Cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload

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