Lead Customer Implementations

Fatigue Science  ยท  via Devremote
โฐ Full Time

Fatigue Science - Vancouver, BC - Lead customer implementations at Fatigue Science as a key advocate for our innovative fatigue management solutions. Support major industrial clients while working in a hybrid role based in Vancouver, Canada. As the Implementation Director, you will work closely with the CEO to drive technological adoption and relationship building with global customers. Your leadership will be vital in ensuring effective implementations, expansions, and renewals while championing customer needs across the organization. Key Responsibilities: โ€ข Continuously improve implementation and change management practices โ€ข Assist in pricing and define statements of work for projects โ€ข Understand and integrate customer fatigue management policies โ€ข Provide oversight for planning and eโ€ฆ