Key Account Manager

Job Description:

• Take ownership of secondary care accounts, develop account plans and identify growth opportunities
• Build trusted relationships with clinical, pharmacy, procurement and medicines optimisation stakeholders
• Drive uptake of the client’s biosimilar portfolio through customer-focused conversations
• Deliver e-details, tele-details and remote meetings with healthcare professionals
• Map accounts to understand prescribing pathways, decision-making processes and stakeholder networks
• Identify influencers and decision-makers who can drive prescribing change
• Tailor customer approaches, channels and communication styles
• Develop advocacy and influence across accounts
• Communicate the product and therapeutic-area value proposition
• Collaborate with KAM, Medical, Marketing, Market Access and Compliance colleagues
• Manage the territory autonomously, prioritising opportunities across a diverse account base

Requirements:

• Previous pharmaceutical sales experience, ideally within biosimilars or immunology
• Experience in a secondary care specialist sales role
• Strong key account management and stakeholder-mapping skills
• Previous experience of e-detailing and remote customer engagement
• Strong understanding of the NHS, including prescribing pathways, local decision-making and the changing healthcare environment
• Excellent communication and influencing skills
• Highly driven, resilient and ambitious approach
• Excellent planning and organisational skills
• Ability to manage multiple accounts and priorities
• Motivation and discipline to work autonomously and succeed in a remote environment
• High levels of integrity and professionalism
• Strong commitment to ethical working
• Existing relationships with Procurement Pharmacists, High-Cost Drug Pharmacists, Medicines Optimisation teams and relevant clinical specialists would be a real advantage

Benefits:

• Supportive, fast-paced and ambitious work environment
• Opportunities for development
• Remote working support and environment
• Office and field working support and environment
• Ownership and autonomy in the role
• Career development opportunities