IT Project Manager

Job Description:

• Provide comprehensive project management support for IRS Criminal Investigation (IRS CI) client technology operations
• Plan, coordinate, monitor, and control activities across the CMSS task order
• Develop, maintain, and update an Integrated Master Schedule covering subtasks, dependencies, milestones, deliverables, and period-of-performance activities
• Coordinate planning and execution across CMSS workstreams to maintain task integration, resource alignment, and timely service delivery
• Identify, assess, document, and manage program risks and issues, including mitigation, escalation, and contingency planning
• Monitor performance against SLOs, KPIs, milestones, deliverables, and defined performance measures
• Prepare and deliver weekly, biweekly, and monthly status reports
• Develop executive-level briefings, dashboards, and reporting products
• Facilitate program reviews, governance activities, stakeholder meetings, decision forums, and program-level engagements
• Track action items, decisions, dependencies, and commitments through resolution
• Support scope, schedule, budget, resource, and change management across technical initiatives
• Manage configuration and change control for workstation images, baseline settings, software packages, deployment artifacts, and related updates
• Ensure documentation, reporting, and execution comply with IRS policies, security requirements, quality standards, and operational procedures
• Evaluate performance and recommend process improvements, efficiencies, and corrective actions
• Support communication and collaboration among technical teams, business stakeholders, leadership, and customer representatives
• Provide leadership and coordination from project initiation through closure

Requirements:

• 5–8 or more years of experience in IT project or program management within enterprise environments
• Demonstrated experience leading end-to-end project delivery, including scope, schedule, budget, risk, resource, stakeholder, and change management
• Experience managing cross-functional technical teams and coordinating multiple concurrent workstreams
• Experience supporting technical initiatives such as infrastructure, endpoint services, software packaging and deployment, asset management, or related enterprise IT operations
• Demonstrated ability to develop and maintain integrated schedules, track dependencies, monitor milestones, and manage deliverables
• Experience identifying and managing risks, issues, action items, and mitigation plans
• Strong written and verbal communication skills, including the ability to prepare status reports and briefings for executive-level audiences
• Experience developing or using KPIs, dashboards, performance reports, and data-driven program insights
• Ability to facilitate governance forums, stakeholder meetings, working groups, and decision-making sessions
• Ability to manage competing priorities and deliver results in a structured, compliance-focused environment
• Preferred: Project Management Professional (PMP) certification
• Preferred: Agile, Scrum, or other project management certification or formal training
• Preferred: Experience supporting federal government, IRS, law enforcement, or other regulated environments
• Preferred: Experience with client endpoint management, workstation lifecycle operations, software deployment, or IT service management
• Preferred: Familiarity with configuration management, security controls, service-level management, and operational readiness activities

Benefits:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas