Invoicing Specialist

Job Description:

• Prepare, review, and process invoices according to contractual terms, company policies, and billing schedules
• Collaborate with Accounting and internal business partners to validate billing details, resolve discrepancies, and ensure timely invoices
• Respond to billing, accounts receivable, accounts payable, and payment-status inquiries
• Coordinate with Accounting to confirm receipt, application, and reconciliation of customer and carrier payments
• Maintain accurate and complete billing records in applicable systems and applications
• Support month-end and quarter-end activities, including account reconciliations, audits, reporting, and data cleanup
• Identify and escalate billing or payment issues according to established procedures
• Recommend and support improvements to invoicing processes
• Provide responsive, professional service while maintaining confidentiality and adhering to company policies, ethical standards, and applicable regulations
• Perform other duties as assigned

Requirements:

• Bachelor’s or associate degree in accounting or similar field
• At least two years of experience in invoicing, billing, accounts receivable, or a related function
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Critical thinking and problem-solving skills
• Effective oral and written communication skills
• Restoration and/or property adjusting background is a plus
• Advanced proficiency with Microsoft Excel
• Proficiency with other Microsoft Office tools
• Strong organizational/administrative management skills
• Proven ability to work effectively under pressure and manage multiple projects and assignments under tight deadlines
• Reliable high-speed home broadband internet with ability to connect via Ethernet, required for remote workdays

Benefits:

• Annual performance incentives
• Fully remote work
• Reliable high-speed home broadband internet with Ethernet connectivity for remote workdays