Infrastructure Engineer

Job Description:

• Support internal business units through shared engineering services and functionalities
• Build tools and processes that enable internal teams
• Build stakeholder relationships and own projects end to end
• Work with internal customer-facing teams to improve their day-to-day operations
• Work with product engineering to extract data for business decisions
• Improve observability through metrics, alerting, logging, and telemetry integration
• Identify and build Continuous Deployment improvements
• Use infrastructure as code to make changes in a cloud environment
• Collaborate with engineering teams on cross-functional infrastructure improvements
• Automate upgrades for managed services and virtual machines
• Design, build, test, and document core software components
• Own running services through observability, incident response, and customer support escalations
• Analyze and improve system efficiency, scalability, and stability

Requirements:

• Experience with CI/CD, secrets management, infrastructure as code, and observability
• Experience with distributed systems
• Experience operating managed services in a cloud environment, preferably AWS
• Experience operating Kubernetes in production is a strong plus
• Familiarity with networks, including IP addressing and routing
• Experience with Go is a plus
• Ability to give and process constructive feedback and work independently
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

Benefits:

• An inclusive, flexible environment where you can be your authentic self
• A competitive total compensation package including a base salary, an equity incentive plan and variable commission (for quota-based roles)
• Comprehensive group benefits with no waiting period, including health, vision, dental, and more for you and your family
• Remote-first work environment with flexible work location and schedule
• Virtual and in-person social events
• Corporate co-working program
• Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of eligible compensation
• Annual company retreat and team off-sites
• $1500 USD annually for professional development
• Mentorship, coaching, and internal promotion opportunities
• Flexible paid time off
• Company-owned laptop (Mac or PC)
• Monthly home internet reimbursement
• $500 USD home office/workstation customization allowance
• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents
• Accessible and inclusive hiring process with accommodations available