Infrastructure Engineer

Job Description:

• Support and enable internal business units through shared engineering services and functionalities
• Build tools and processes for internal teams
• Build stakeholder relationships and own projects end to end
• Work with internal customer-facing teams to empower their missions and simplify their day-to-day work
• Work with product engineering to extract data for business decisions
• Improve observability through metrics, alerting, logging, and telemetry integration
• Identify and build Continuous Deployment improvements
• Use infrastructure as code to make changes in cloud environments
• Collaborate with engineering teams on cross-functional infrastructure improvements
• Automate upgrades for managed services and virtual machines
• Design, build, test, and document core software components
• Build observability into running services, participate in incident response, and handle customer support escalations
• Analyze and improve efficiency, scalability, and stability of system resources

Requirements:

• Experience with CI/CD, secrets management, infrastructure as code, and observability
• Experience with distributed systems
• Experience operating managed services in a cloud environment, preferably AWS
• Experience operating Kubernetes in production is a strong plus
• Familiarity with networks, including IP addressing and routing
• Experience with Go is a plus
• Ability to give and process constructive feedback and work independently
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

Benefits:

• Base salary, equity incentive plan, and variable commission for quota-based roles
• Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for employees and families
• Flexible remote-first work environment
• Virtual and in-person social events
• Corporate co-working program
• Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually
• Annual company retreat and team off-sites
• $1500 USD annually for professional development
• Mentorship, coaching, and internal promotion opportunities
• Flexible paid time off program
• Company-owned laptop (Mac or PC)
• Monthly home internet reimbursement
• $500 USD home office/workstation customization allowance
• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents