Individual Giving and Donor Engagement Manager

Job Description:

• Implement and help evolve the Individual Giving strategy
• Develop annual individual giving plans, campaigns, fundraising propositions and donor journeys
• Build and manage the individual supporter and donor pipeline using CRM and audience data
• Work with Communications to develop audience-building and fundraising approaches
• Track and report KPIs including audience growth, donor acquisition, conversion, retention, income and ROI
• Strengthen donor stewardship and engagement across the Development portfolio
• Identify opportunities to use milestones, program achievements and impact stories for donor cultivation and retention
• Support donor cultivation events and engagement opportunities
• Develop donor-facing stories, newsletters, digital content, pitch materials and campaign communications
• Manage individual giving and donor engagement projects from planning through delivery
• Track performance, learning, risks and dependencies, escalating issues and opportunities to the Senior Director

Requirements:

• 4+ years experience managing and growing a successful Individual Giving program within the nonprofit sector
• Demonstrated experience leading successful audience development, campaigns, donor journeys and/or digital fundraising
• Strong project management skills, with experience managing multiple priorities, deadlines, stakeholders and deliverables
• Strong analytical skills and confidence using data and performance indicators to inform fundraising decisions and improve activity
• Excellent written and verbal communication skills
• Ability to develop compelling fundraising propositions and donor-facing materials for different audiences
• Experience using CRM systems and donor databases
• Strong relationship-building skills
• Ability to work collaboratively across Development, Communications and program teams
• Familiarity with remote-first, asynchronous working
• Commitment to TfG's mission and values and to survivor-centred approaches to ending violence against children and adolescents
• Applicants should have work authorization for their preferred location
• Experience with digital fundraising platforms, email marketing or online acquisition
• Experience working with individual philanthropists or mid-level donors
• Experience supporting donor events and stewardship programmes
• Experience working in an international nonprofit or global advocacy environment

Benefits:

• Competitive pay
• Paid leave
• Comprehensive health insurance
• Flexible working hours outside core working hours
• Remote work arrangement
• Travel opportunities up to 10%