[hcmc] Trust & Safety Analyst (content Moderator)

Company: Concentrix

Location: OfficeHaus Building - No. 32 Tan Thang Street, Tan Son Nhi Ward, Tan Phu District, Ho Chi Minh City

Position: Trust & Safety Analyst (Content Moderator)

📌 SCOPE OF WORK

• Review and moderate user-generated content to keep the platform safe and compliant with community guidelines.


• Review text, images, and media for policy violations and take action on harmful or inappropriate content.


• Escalate complex or sensitive cases to higher management.


• Meet expected time and quality standards.


• Participate in continuous training programs to stay current on policy and platform changes.

💼 JOB REQUIREMENTS

• Nationality: Vietnames nationals only.


• 
  Education: Minimum high school diploma (required); college education preferred.


• 
  Language: English proficiency: B1–B2 (both written & spoken).


• 
  Skills: Typing speed ≥30 WPM with 90% accuracy.


• 
  Competency: Ability to handle sensitive/disturburing content professionally.


• 
  Experience: Having Como experience is a high recommend.

⏰ WORK SCHEDULE

• 
  Working days: 5 days/week (any 2 days off).


• 
  Shift: Rotate 24/7 (according to the arrangement of the team leader).

💵 INCOME & BENEFITS

• 
  Total Salary: 11,000,000 – 12,000,000 VND/month
  


• 
  Base Salary: 7,500,000 VND/month


• 
  Meal allowance: 500,000 VND/month


• 
  Night shift allowance: 30% base salary


• 
  Monthly KPI incentive: 900,000 – 1,200,000 VND/month (Depend on your performance)


• 
  Probation Period: 2 months (Receive 100% salary in probation time).


• Join the insurance regimes according to the provisions of the Labor Law.


• Accident insurance 24/7.


• 14 days of leave/year.


• 13th Monthly Salary.


• Annual Health Checkup.


• Working in a dynamic, professional environment with many opportunities for advancement.

📩 APPLY NOW:

Mail: [email protected] Or Zalo: 0866.900.202 (Nga)

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.