Global Software Implementation Manager

Job Description:

• Lead global ELN and LIMS implementation programs from initiation through post-go-live stabilization
• Establish implementation standards, governance processes, and deployment best practices
• Manage project scope, schedules, budgets, risks, resource allocation, and executive reporting
• Provide leadership, coaching, and performance management for implementation and training teams
• Direct change management and training strategies to support effective system adoption
• Oversee training materials and standard operating procedures
• Partner with Operations, Quality, Regulatory, and IT stakeholders to align business objectives and implementation outcomes
• Oversee implementation project plans and drive accountability to achieve implementation KPIs
• Manage relationships and coordinate priorities and scheduling with internal software teams
• Travel for on-site visits approximately two weeks per month, averaging 50% travel
• Support conference calls across various time zones

Requirements:

• B.S. or B.A. degree, or equivalent
• Minimum of 5 years in relevant software implementation leadership, such as LIMS/ELN or ERP
• Minimum of 2 years of global capacity experience
• People management and leadership experience
• Project management experience
• Software implementation leadership experience
• Bioscience/laboratory background
• Experience in regulated environments, such as CFR Part 11 / GMP Annex 11
• Lean Six Sigma
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Very good English communication skills
• Very good interpersonal relation skills
• Ability to work in a complex international environment
• Tenacity to address and overcome challenges to achieve resolution
• Strong organization skills
• PMP certification preferred, but not required

Benefits:

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Remote work from home
• Flexible scheduling to support conference calls in various time zones