Global Growth Director

Job Description:

• Own the growth strategy for assigned existing client relationships
• Expand WovenWorks’ footprint across brands, business units, functions, and geographies
• Identify and pursue new opportunities within existing accounts
• Build trusted relationships with senior client stakeholders
• Lead strategic client conversations focused on future opportunities
• Provide day-to-day leadership to approximately four Client Success Directors and five Project Managers
• Establish priorities, expectations, and accountability across account teams
• Coach account teams on client relationship management, commercial thinking, and account growth
• Lead discovery conversations and connect client needs to WovenWorks’ design, strategy, insights, research, engineering, prototyping, and related capabilities
• Develop proposals, presentations, scopes, client growth materials, pricing, and commercial plans
• Maintain CRM opportunity, account, and pipeline information
• Provide account-level forecasting and pipeline updates
• Coordinate clients and internal Client Success, Project Management, Creative, Strategy, Insights, Engineering, Prototyping, and leadership teams
• Maintain knowledge of CPG, packaging, innovation, design, consumer, and industry trends
• Participate in client events, industry gatherings, conferences, and networking opportunities

Requirements:

• Agency experience is required
• Packaging experience is required
• Experience working within a professional services, creative services, consulting, design, innovation, or other service-based organization is required
• Demonstrated experience growing existing client accounts and expanding relationships within large organizations
• Experience managing complex CPG, consumer brand, packaging, innovation, design, or related client relationships
• Experience leading multidisciplinary teams responsible for client delivery and relationship management
• Strong understanding of how agency and professional services businesses grow through account expansion, trusted relationships, and strong execution
• Experience engaging senior client stakeholders and navigating complex client organizations
• Demonstrated ability to identify commercial opportunities and translate client needs into solutions
• Experience managing account plans, pipelines, proposals, and revenue opportunities
• Proven ability to balance client relationship leadership, commercial growth, and team management
• Strong commercial and growth mindset
• Exceptional client relationship and account leadership skills
• Ability to identify opportunities beyond the immediate project or brief
• Confident and credible communicator with senior client stakeholders
• Strong leadership and people-management capabilities
• Ability to coach teams and create accountability across multiple client relationships
• Excellent discovery, consultative selling, and solution-framing skills
• Strong written, verbal, presentation, and storytelling abilities
• Ability to navigate complex organizations and build relationships across multiple functions and levels
• Strong business judgment and understanding of agency economics
• Highly organized and comfortable managing multiple accounts, opportunities, and teams simultaneously
• Collaborative leadership style with the ability to work effectively across disciplines
• Strong sense of urgency, ownership, and follow-through
• CRM, account planning, and pipeline management experience required
• Proficiency with Microsoft Office and business presentation tools

Benefits:

• Benefits
• Variable compensation program on managed portfolio