Franchisor Business Consultant

Job Description:

• Own a book of franchise and association partners and grow paid adoption and paid locations against a quarterly quota
• Build and run strategic adoption plans for each partner using account-level data
• Lead new partner launches, including kickoff calls, job template workshops, home-office trainings, and network launch sessions
• Hold regular partner meetings and ROI reviews with brand leaders and field teams
• Build relationships with influential franchisees and members to champion CareerPlug
• Create and deliver webinars, promotions, and educational content to drive adoption
• Monitor partner health, renewal dates, and churn risk, and communicate open issues
• Represent CareerPlug at partner conferences and events, including speaking opportunities
• Maintain partner records in HubSpot
• Travel to franchise and association conferences, meet partners and franchisees, and sometimes present

Requirements:

• Experience working with franchise brands and franchisors, with knowledge of the franchise industry, or experience with associations, dealer/licensee networks, or cooperatives/buying groups
• Experience growing adoption or revenue through others across a network not directly sold to
• Comfortable presenting and training groups virtually and in person
• Experience owning measurable goals such as quota, adoption, or retention
• Knowledge of how franchise systems work
• Ability to influence people not directly managed
• Ability to present to rooms, on Zoom, and on conference stages
• Ability to turn account data into actionable partner insights
• Willingness and ability to travel at least 40–50 days per year, including some weekends
• Preferred: Franchise Business Consultant/Coach experience at a franchisor
• Preferred: Experience implementing an ATS or other software across a franchise network
• Preferred: Experience with Home & Commercial Services franchise brands
• Preferred: Client or partner success, account management, or partner growth experience at a software company
• Preferred: Recruiting or HR experience and knowledge
• Preferred: HubSpot or similar CRM experience
• Must be legally authorized to work in the United States

Benefits:

• Work from home / fully remote
• Employer-paid health insurance
• Dental and vision insurance
• 401(k) company match
• Pet insurance
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• Unlimited PTO (with minimums)
• One-week paid PTO before start date
• Donation matching
• Home office stipend
• Flex days for conference travel over weekends
• Occasional company/team events with full travel expenses paid
• Optional in-person company event annually
• 12 weeks paid parental leave