Forward Deployed Cre

About the Role

Hightouch is hiring an AI Creative Designer (Email) to lead creative across enterprise engagements, translating brand guidelines into agentic AI workflows and shipping on-brand lifecycle email creative that drives performance. You will work directly with customers and product/engineering to define email systems and scale design playbooks.

Building AI-driven, on-brand email creative using generative/image models and node-based UIs to create agentic workflows.

Location: United States

Salary: USD 140,000 - 180,000/year

Type: Full Time

Posted: Yesterday

Category: Product & UX / Design / Prototyping

Vibe Markers: 💻 Open Source, 🔥 Hot

Experience Level: Senior

Job Description

Role

Hightouch is seeking an AI Creative Designer (Email) to lead creative on enterprise engagements, translate brand guidelines into agentic workflows and prompts, and deliver on-brand lifecycle email creative that scales across customers. You will collaborate with Solutions Engineering, product, and engineering to prove what AI-generated email can look like for large brands and to ship work to millions of inboxes.

Key Responsibilities

• Lead creative on enterprise engagements and partner directly with lifecycle and marketing teams to accelerate adoption of Hightouch’s Agentic Marketing Platform.
• Translate brand identity, constraints, and engagement goals into agentic workflows, prompts, reference libraries, and guardrails that produce on-brand email and lifecycle creative.
• Produce creative that demonstrates feasibility and convinces stakeholders; set the creative bar for what the platform can generate.
• Drive performance through A/B testing, iterate creative based on results, and build playbooks that optimize opens, clicks, conversions, and deliverability when AI is involved.
• Provide product feedback by identifying friction, refining workflows, and influencing model and product behavior.
• Document repeatable patterns and build a body of knowledge to scale quality and taste across customers.

Requirements / Qualifications

• A strong portfolio showcasing real lifecycle programs, email campaigns, and product launches (portfolio link required for consideration).
• Deep email design experience across onboarding, nurture, retention, and win-back programs; familiarity with email layout, hierarchy, and client/device rendering.
• Fluency with modern AI tools and generative models; experience testing and combining image and text models, and using node-based UIs or similar tooling to push model outputs toward a specific look.
• Experience working with enterprise marketing teams (in-house, agency, or consultancy), including navigating brand reviews, legal, and approval processes.
• Strong lifecycle marketing literacy with the ability to balance craft and measurable engagement or revenue outcomes.
• Exceptional taste and the ability to articulate why design choices work.

Compensation & Equity

• Salary: $140,000 - $180,000 USD per year (location-independent). Top of band reserved for candidates with proven enterprise creative leadership and exceptional portfolios.
• Meaningful equity offered as ISO options with early exercise and a 10-year post-termination exercise window.

Location & Eligibility

• Role is location-independent (remote). Hightouch is headquartered in San Francisco and participates in E-Verify for U.S. hire verification post-employment.

Tech Stack

Agentic Marketing Platform, Composable CDP, node-based UIs, generative models, image models

Skills

Creative Direction, Email Design, Enterprise Client Management, AI Fluency, Prompt Engineering, Lifecycle Marketing, A/B Testing, Performance-driven Design, Product Collaboration, Documentation, Brand Guideline Translation, Stakeholder Management

Benefits

• Location-independent (remote)
• Equity: ISO options with early exercise and 10-year post-termination exercise window
• Competitive salary ($140,000-$180,000 USD)