Field System Engineer

Job Description:

• Execute deployment, commissioning, on-site acceptance testing, and system handover for complex automated industrial systems
• Ensure end-to-end integration and reliability of automatic coupling systems for electric vehicle charging
• Field test software and hardware
• Perform root cause analysis for system failures involving kinematics, sensors, vision, connectivity, or program logic
• Diagnose faults and develop and test solutions to field issues
• Adjust robot programming, including path optimization and I/O setup
• Deploy control system updates
• Collaborate with hardware and software development engineers to improve product serviceability
• Train customer operational and maintenance teams and transfer system knowledge
• Translate field problems and relevant data into clear reports for Development and Product Management
• Serve as technical liaison for customers and troubleshoot systems on-site
• Travel frequently to customer sites and work there for extended periods

Requirements:

• Bachelor’s degree in systems engineering, mechatronics, robotics, or a related multidisciplinary field
• Strong multi-disciplinary background covering the core disciplines of robotics and automation
• Foundational knowledge of mechanical design, component alignment, and robot motion/kinematic chains
• Proficiency in reading schematics, understanding industrial control panels, and working with sensors and actuators
• Working knowledge of robot programming
• Proficiency in a programming language, like Python
• Minimum of 5 years’ experience with systems engineering, mechatronics, robotics, or a related multidisciplinary field
• Ability to work independently in dynamic, unpredictable field environments
• Excellent communication skills and ability to liaise between specialized internal teams and non-technical customer stakeholders
• Capable of working remotely, away from peers
• Willingness to travel frequently and work at customer sites for extended periods
• Keen eye for pragmatic, reliable, and swift on-site solutions

Benefits:

• A competitive salary and comprehensive benefits package
• Direct access to senior engineering and R&D teams for continuous learning and problem-solving support
• Flexible working hours when not deployed on-site
• A challenging and dynamic international context in the high-growth automation industry