Field Service Technician

Job Description:

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls
• Communicate openly and effectively as a first line of response to identify and resolve issues
• Use NCR Voyix training to deliver the right solution at the right time
• Represent the NCR Voyix brand and help keep global commerce running
• Collaborate across territories with teachers, mentors, and coaches

Requirements:

• Local candidate to specific geographic area
• Authorized to work in the U.S.
• At least 18 years of age
• Valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Ability to bend, squat, walk, stand, sit, reach, work with your hands, and repetitively grasp and manipulate objects of varying size
• Familiarity with large servers, mainframe computers, and imaging software (preferred)
• A+ Certification, CompTIA, N+ Certification (preferred)
• One or more years of related experience (preferred)
• Offers of employment are conditional upon passage of screening criteria applicable to the job

Benefits:

• $17 to $19 hourly pay range, depending on location and experience levels
• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company-provided, business-use-only vehicle
• Medical insurance available immediately
• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k
• Virtual and hands-on training
• Learning community supported by dedicated teachers, mentors, and coaches