Field Service Technician

Job Description:

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment such as self-checkout systems within an assigned territory
• Perform maintenance, repairs, preventive maintenance work, and system overhauls
• Act as a first-line response to customers
• Communicate with customers to find the right solution
• Organize and triage customer issues
• Handle some customer problems before they occur
• Complete formal training to provide customers with needed services
• Service or replace networking equipment such as access points or switches

Requirements:

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Valid driver’s license and driving record satisfying NCR fleet requirements
• PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
• Ability to perform essential job functions with or without reasonable accommodation
• Ability to travel for prolonged periods, driving several hours per day
• Availability for rotating and weekend shifts
• Flexibility for morning, afternoon, and evening rotating shifts, including some holidays
• Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
• Ability to perform bending, squatting, walking, standing, sitting, reaching, hand work, and repetitive grasping and object manipulation
• Willingness to be trained on and operate small-scale scissor lifts
• Offers of employment are conditional upon passage of applicable screening criteria

Benefits:

• Overtime available at time and a half
• 7 paid holidays
• 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately
• Formal training provided through NCR Voyix
• Virtual and hands-on classroom training
• Dedicated teachers, mentors, and coaches