Field Service Technician

MULTIVAC USA  ยท  via Cryptocurrency Jobs
๐ŸŒŽ Remote ๐Ÿ“ Remote, Connecticut โฐ Full Time

Job Description:

  • Troubleshoot or install complex, customized packaging and processing equipment at customer facilities
  • Repair equipment to customer specifications quickly and efficiently
  • Address mechanical, electrical, pneumatic, and robotic system challenges
  • Train customers on safe equipment operation, maintenance, and parts ordering
  • Provide service-team contact information for future service and parts needs
  • Ensure customers understand operational and safety procedures
  • Complete repair documentation and submit trip expenses within 24 hours of job completion
  • Complete weekly expense reports and timesheets accurately and on time
  • Handle expenses cost-effectively
  • Travel to customer facilities with overnight stays required most workdays
  • Work flexible schedules, including 10 consecutive days on/4 consecutive days off or Monday-Friday with one working weekend per month

Requirements:

  • Significant mechanical aptitude
  • Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally
  • Strong electrical and mechanical experience
  • Pneumatic and machine shop skills
  • Ability to use technical drawings
  • Electromechanical knowledge
  • Complex problem-solving skills
  • Ability to work independently
  • Excellent customer service and professionalism
  • Ability to work in high-stress environments
  • Ability to respond and adjust to changing or new situations
  • Willingness to travel with little notice
  • Willingness to work outside normal business hours, including some weekends
  • Ability to accommodate overnight stays most workdays
  • Ability to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl
  • Ability to lift or move up to 50 lbs
  • Required close, distance, peripheral vision, depth perception, and focus adjustment

Benefits:

  • Annual profit-sharing bonus
  • Per diem allowance
  • Medical, dental, and vision benefits
  • Flexible spending accounts
  • 401K match with immediate vesting
  • Student debt assistance program
  • Tuition reimbursement
  • Employer-paid life insurance and disability coverage
  • Paid training
  • Company car with insurance, maintenance, and fuel card
  • Regular availability of overtime
  • Double time for weekend work
  • Generous PTO
  • Volunteer time off
  • 10/4 or 5/2 schedules
  • Travel points for personal use
  • Structured career development and advancement opportunities