Field Service Technician
MULTIVAC USA ยท via
Cryptocurrency Jobs
๐ Remote
๐ Remote, Connecticut
โฐ Full Time
Job Description:
- Troubleshoot or install complex, customized packaging and processing equipment at customer facilities
- Repair equipment to customer specifications quickly and efficiently
- Address mechanical, electrical, pneumatic, and robotic system challenges
- Train customers on safe equipment operation, maintenance, and parts ordering
- Provide service-team contact information for future service and parts needs
- Ensure customers understand operational and safety procedures
- Complete repair documentation and submit trip expenses within 24 hours of job completion
- Complete weekly expense reports and timesheets accurately and on time
- Handle expenses cost-effectively
- Travel to customer facilities with overnight stays required most workdays
- Work flexible schedules, including 10 consecutive days on/4 consecutive days off or Monday-Friday with one working weekend per month
Requirements:
- Significant mechanical aptitude
- Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally
- Strong electrical and mechanical experience
- Pneumatic and machine shop skills
- Ability to use technical drawings
- Electromechanical knowledge
- Complex problem-solving skills
- Ability to work independently
- Excellent customer service and professionalism
- Ability to work in high-stress environments
- Ability to respond and adjust to changing or new situations
- Willingness to travel with little notice
- Willingness to work outside normal business hours, including some weekends
- Ability to accommodate overnight stays most workdays
- Ability to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl
- Ability to lift or move up to 50 lbs
- Required close, distance, peripheral vision, depth perception, and focus adjustment
Benefits:
- Annual profit-sharing bonus
- Per diem allowance
- Medical, dental, and vision benefits
- Flexible spending accounts
- 401K match with immediate vesting
- Student debt assistance program
- Tuition reimbursement
- Employer-paid life insurance and disability coverage
- Paid training
- Company car with insurance, maintenance, and fuel card
- Regular availability of overtime
- Double time for weekend work
- Generous PTO
- Volunteer time off
- 10/4 or 5/2 schedules
- Travel points for personal use
- Structured career development and advancement opportunities