Field Sales Manager

Job Description:

• Visit accounts across assigned Miami, FL markets or citadels
• Support Nordstrom Jellycat Shop-in-Shops and key wholesale partners with field coverage
• Uphold brand standards across visual merchandising, product presentation, and customer experience
• Identify opportunities to improve execution, placement, and storytelling at store level
• Support in-store selling, engage customers, and support store associates
• Help accounts maximize sell-through and optimize assortment
• Support product launches, seasonal transitions, and commercial moments
• Deliver on-site training covering product knowledge, brand storytelling, and best-selling practices
• Serve as a resource for store associates regarding product features, hero SKUs, and newness
• Assist with merchandising, fixture updates, and floor resets
• Ensure fixtures, signage, and product presentation align with brand guidelines
• Provide store-level feedback to HOFS and Key Account Managers
• Serve as front-line brand representative and point of contact for in-store teams
• Communicate store feedback, needs, and opportunities to sales and operations teams
• Support merchandising, training, launches, and general account needs
• Align with HOFS and Key Account Managers on priorities, visit cadence, and goals
• Document store visits, wins, challenges, and follow-ups
• Support broader field initiatives as the field organization scales

Requirements:

• Passion for brands, retail, and customer experience
• Confidence representing a premium brand and building trust with store teams
• Comfortability with hands-on training, merchandising, selling and problem-solving
• Demonstrated ability to organize, observe and proactively identify opportunities and issues
• 3–5 years of experience in field sales or wholesale management
• Prestige and luxury brand experience
• Strong understanding of specialty retail and department store environments
• Ability to travel frequently within assigned markets
• Excellent communication and relationship-building skills
• Ability to work independently while collaborating closely with a broader sales team
• 80–90% travel throughout the assigned territory, including regional and overnight travel
• Ability to remain standing and walking for extended periods
• Ability to bend, stoop, reach, kneel, and climb stairs regularly
• Ability to carry, lift, and transport materials, samples, displays, and equipment weighing up to 35 pounds
• Ability to drive a motor vehicle and maintain a valid driver's license, if driving is an essential function
• Ability to work indoors and outdoors in varying weather conditions

Benefits:

• Annual discretionary bonus tied to both company performance and personal contribution
• Medical, dental, vision, disability, and life insurance
• Generous Health Savings Account contribution
• 401(k) matching up to 5% of salary
• 30 days PTO, prorated and loaded at the start of each year
• Employee Assistance Program
• Social events