F
Facility Manager - Part Time
Fletcher Development Llc · via
Backpacker Job Board
📍 Ridgefield, CT
⏰ Part Time
Benefits:
Description Facility Manager will be responsible for the day-to-day operations of Fletcher Storage at its Ridgefield, CT location. Manager’s primary objective is to lease units to qualified renters and serve as a brand ambassador to the broader community. Supplemental to leasing self-storage, Manager will oversee our Interior Design Concierge (IDC) program; responsibilities include receiving, inspecting, and documenting inbound & outbound shipments of high-value furniture and fixtures. Manager’s success will be measured by lease up velocity, customer experience, and attention to detail. Manager will be a reliable source of information while maintaining accurate records and best accounting practices. The Facility Manager will exude strong interpersonal skills and professionalism in all communications. This position will also oversee the car storage and wine storage businesses – familiarity with both is a plus. Further, you will serve as the eyes & ears for the broader real estate and ensure that the facility is clean and safe at all times. Role and responsibilitiesAnswer phones and respond to voicemailsAssist renters with move-in or move-out, as-neededGreet walk-in customers and inform prospective tenants of storage offeringRespond to email and chat inquiriesUnpack and inspect IDC items received - ability to lift large itemsCoordinate with interior design clients on manifestSale/Lease of retail goodsGuide over phone or manually assist users with the sign-up workflowEncourage tenants to leave positive reviews on GoogleTroubleshoot any access control/security issues that tenant’s may experienceCheck that all mechanical systems (HVAC, elevators, wine room apparatuses, door swings for proper closing) are working properlyWorking with support for any software questionsActive local marketing – targeting commercial, residential users while also reaching out to potential wine user/business and car groups, enthusiasts, dealerships, etc.Regularly inspect site for cleanliness and/or damage – make sure carts are returned to proper locationManage website pricing and ensuring no discrepancy between SiteLink system and web ratesResponsible for rate hikes and understanding lease agreement termsEnsure total accuracy of cage leasing infoCollection of all tenant information and the updating of all info including CC infoAccounts Receivable and collections – lock overridesMonitoring and managing online presence / opinion (responding to Google reviews) Traits and qualitiesManager will demonstrate exceptional customer service skills, follow up, and polished salesmanship.Inquisitive to understand user needsSelf-motivated to grow business awareness through grass roots marketing and content creation.Strong organizational skillsExcellent understanding of accounting and bookkeepingProficient and adaptive to software and Microsoft suite of products IncentivePart-Time Hourly Rate ($35/hr)Eligible for additional bonus after 1 year of employment
Software and training SiteLink – Storage CRMNoke – Storage unit locks and facility access controlStoragePug - WebsiteSortly - Record keeping for IDC programLease AgreementTenant Insurance policy
- Bonus based on performance
Description Facility Manager will be responsible for the day-to-day operations of Fletcher Storage at its Ridgefield, CT location. Manager’s primary objective is to lease units to qualified renters and serve as a brand ambassador to the broader community. Supplemental to leasing self-storage, Manager will oversee our Interior Design Concierge (IDC) program; responsibilities include receiving, inspecting, and documenting inbound & outbound shipments of high-value furniture and fixtures. Manager’s success will be measured by lease up velocity, customer experience, and attention to detail. Manager will be a reliable source of information while maintaining accurate records and best accounting practices. The Facility Manager will exude strong interpersonal skills and professionalism in all communications. This position will also oversee the car storage and wine storage businesses – familiarity with both is a plus. Further, you will serve as the eyes & ears for the broader real estate and ensure that the facility is clean and safe at all times. Role and responsibilitiesAnswer phones and respond to voicemailsAssist renters with move-in or move-out, as-neededGreet walk-in customers and inform prospective tenants of storage offeringRespond to email and chat inquiriesUnpack and inspect IDC items received - ability to lift large itemsCoordinate with interior design clients on manifestSale/Lease of retail goodsGuide over phone or manually assist users with the sign-up workflowEncourage tenants to leave positive reviews on GoogleTroubleshoot any access control/security issues that tenant’s may experienceCheck that all mechanical systems (HVAC, elevators, wine room apparatuses, door swings for proper closing) are working properlyWorking with support for any software questionsActive local marketing – targeting commercial, residential users while also reaching out to potential wine user/business and car groups, enthusiasts, dealerships, etc.Regularly inspect site for cleanliness and/or damage – make sure carts are returned to proper locationManage website pricing and ensuring no discrepancy between SiteLink system and web ratesResponsible for rate hikes and understanding lease agreement termsEnsure total accuracy of cage leasing infoCollection of all tenant information and the updating of all info including CC infoAccounts Receivable and collections – lock overridesMonitoring and managing online presence / opinion (responding to Google reviews) Traits and qualitiesManager will demonstrate exceptional customer service skills, follow up, and polished salesmanship.Inquisitive to understand user needsSelf-motivated to grow business awareness through grass roots marketing and content creation.Strong organizational skillsExcellent understanding of accounting and bookkeepingProficient and adaptive to software and Microsoft suite of products IncentivePart-Time Hourly Rate ($35/hr)Eligible for additional bonus after 1 year of employment
Software and training SiteLink – Storage CRMNoke – Storage unit locks and facility access controlStoragePug - WebsiteSortly - Record keeping for IDC programLease AgreementTenant Insurance policy