Epic Clarity/Caboodle Administrator

Job Description:

• Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes
• Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes
• Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams
• Monitor database growth and workload performance
• Maintain indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams
• Maintain database access controls and service accounts
• Validate backups and restores and participate in disaster recovery testing
• Assess the operational impact of Epic updates and schema changes
• Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades
• Maintain ETL runbooks, configuration documentation, and recovery procedures
• Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability

Requirements:

• Minimum of three years of experience working as a Clarity/Caboodle administrator in a hospital environment
• At least three years of hands-on Clarity/Caboodle administration experience at a hospital or health system, including production support of both platforms
• Current Epic certification in Clarity Administration and Caboodle Administration
• Demonstrated experience managing Clarity extracts and Caboodle ETL workflows, including failure recovery, troubleshooting, and validation of completed loads
• Strong SQL skills
• Practical experience administering Microsoft SQL Server environments, including jobs, permissions, performance monitoring, and backup/recovery
• Experience with Clarity Console, Caboodle administration tools, and SQL Server Integration Services (SSIS)
• Strong analytical, documentation, and communication skills
• Preferred: experience supporting large hospital reporting environments, familiarity with downstream business intelligence tools, and a record of improving ETL reliability, runtime, or administrative efficiency
• Preferred: experience with cloud and automation

Benefits:

• Annual bonus or incentives
• Equity awards
• Employee Stock Purchase Plan (ESPP)
• Benefits package (details available through Rackspace Technology)