Employee Relations Manager

Job Description:

• Serve as a trusted advisor and subject matter expert for complex employee relations issues across retail stores, distribution centers, and corporate offices
• Review disciplinary action requests
• Conduct objective investigations into misconduct and ethics violations
• Provide risk-insulated, policy-driven recommendations to leadership and business partners
• Develop knowledge of retail business practices, policies, organizational structure, roles, and responsibilities
• Gather, organize, and analyze complaint information for written investigative reports
• Perform initial analysis of complaints and disciplinary action requests
• Assemble data, records, and evidence for investigative reports and disciplinary recommendations
• Partner with management to resolve employee relations issues
• Provide coaching and counseling to management and staff
• Collaborate with legal counsel as appropriate
• Identify workplace-conflict trends and root causes to recommend training or policy updates
• Perform ad hoc responsibilities as needed

Requirements:

• Bachelor’s Degree
• Minimum of 5+ years of progressive HR experience
• At least 3 years dedicated strictly to employee relations or workplace investigations
• Experience supporting a multi-site, diverse workforce, including retail hourly staff, supply chain/distribution center personnel, and corporate professionals
• Exceptional analytical skills and ability to make objective, sound, and defensible judgments
• Proven success partnering with senior leaders as a credible and trusted resource
• Strong computer proficiency with Word, Excel, PowerPoint, web browsers, and tools
• Previous retail environment experience is a plus
• Comfortable working in a remote environment

Benefits:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across retail, distribution, digital, and corporate
• Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental insurance
• Employee discount
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Voluntary benefits such as critical illness, hospital, and accident insurance