Divisional Manager(external Applications Only

Description:





Protect and grow market share and profitably within a Division in accordance to the Division and Company strategy.





Requirement:





Grade 12 with at least 5 (five) years retail management experience

Valid Drivers license and must be able and willing to travel extensively

Valid ID or valid work permit (local)

Must have strong accounting skills

Must be able to work under pressure

Must be computer literate

Must have strong leadership skills

Must have strong administrative skills

Must have own transport and cell phone

Must have sound knowledge of OHSA

Must have strong Human Resource skills





Key Performance Area:

Strategic Management





Develop, implement, and manage a strategic plan for the Division ensuring it is aligned with the overall Operations strategy and strategic initiatives

Take immediate action on any non-compliance once identified.





Grow and Protect Market Share





Grow transactions, sales and market share in the division as defined in the budget

Achieve sales budgets and growth objectives

Manage and promote the customer loyalty programmes and 3rd party credit

Develop action plans to protect the markets where competitors are entering the markets.

Ensure Store Business plans within the division are implemented and updated when required





Customer Service





Manage the implementation and monitoring of the Customer Service strategy in the by store within the division

Ensure an effective Delivery Service is maintained by store within the division as per company policy

Grow and maintain VIC and charge card client base by store within the division

Recommend Range improvements to suite the market by store within the division





Asset Control





Manage and control shrinkage within by store within the division as per policy

Protect Assets (Cash, Stock and Fixed) by store within the division

Managing Debtors within by store within the division

Analyze security requirements and recommend changes by store within the division.

Ensure physical security measures by store within the division are implemented and maintained.





Business Trade Licenses (Countries)





Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable





Human Resource Management





Manage manpower requirements by store within the division in line with the Company and Division strategy

Ensure Succession Planning & Career pathing is in place by store within the division

Ensure open communication / relations with the Store Employee Forum, management and staff.

Ensure training & Development is in place by store within the division.

Manage Employee Relations by store within the division





Maintaining Store Standards





Conduct quarterly Divisional Manager checklists walks by store within the division

Ensure implementation of agreed Action Plans (PIP's) where necessary by store within the division

Monitor adherence of Company standard compliance by store within the division

Ensure maintenance of housekeeping standards by store within the division

Ensure merchandising policies and standards are adhered to by store within the division

Ensure ready for business is implemented by store within the division

Ensure lighting, store and racking is maintained in good condition by store within the division





Stock Management





Ensure stock is ordered and received as per policy by store within the division

Ensure that damage stock is cleared as per policy by store within the division

Develop and implement Obsolete / deranged stock action plans as per policy by store within the division

Manage the slow-moving stock as per policy by store within the division

Develop and implement excess stock action plans as per policy by store within the division





Store Safety (OHSA) Standards





Manage Safety aspects by store within the division in line with local (OHSA) and/or neighbouring Countries legislation:

Ensure all required checklists are completed

Ensure appointment of all OHSA representatives for the stores within the division as per OHSA Act or if required as per relevant country legislation

Investigate, report and manage OHSA Incidents





Expense management





Manage the Stores in the division to the Financial Model and benchmarks

Maintenance of expenses in line with budget by store within the division





Insurance Claims Administration





Report all incidents to the relevant insurer.

Liaison with relevant insurer on the claim particulars and validity of the claim

Submission of documentation to the relevant insurer.





Management of CB Way





Implement and maintain controls and disciplines as per the CB Way by store within the division