Director, Technology Operations – Sustainment

Job Description:

• Lead the operation, sustainment, and lifecycle management of Business Area-owned technology
• Ensure critical capabilities are reliable, secure, resilient, supportable, and appropriate for Energy’s needs
• Simplify the technology environment by addressing obsolescence, unnecessary complexity, fragmentation, and technical debt
• Assume ongoing ownership of new or improved capabilities following successful deployment and transition into the technology baseline
• Develop a strong understanding of how Energy employees use technology to perform engineering, technical, and business work
• Identify and remove technology-related friction, capability gaps, and barriers to effective work
• Improve workflows through better use of existing capabilities, automation, simplification, and user enablement
• Use operational experience and employee feedback to identify opportunities requiring more significant changes to the technology baseline
• Establish priorities based on business impact, operational risk, user needs, and technology health
• Partner with Innovation & Deployment when significant changes or new capabilities are required
• Manage the organization, portfolio, resources, investments, and external providers necessary to deliver the mission
• Provide the Energy CTO and Business Area leadership with clear insight into technology health, risks, priorities, and investment needs
• Build an effective, engaged team by bringing together existing capabilities, developing people and leaders, and creating opportunities for talent across the combined Energy organization

Requirements:

• Bachelor’s degree in engineering, computer science, information technology, or a related technical discipline and 12+ years of relevant professional experience; equivalent combination of education and experience considered
• Demonstrated experience leading and developing technical organizations and multidisciplinary teams, including developing technical leaders
• Demonstrated leadership of significant operational technology capabilities and experience improving how a technical or engineering workforce uses technology to perform its work
• Ability to translate employee and business needs into technology priorities and communicate technology choices, risks, and tradeoffs clearly to senior business and technical leaders
• Demonstrated ability to simplify complex technology environments and lead across organizational boundaries, including responsibility for significant technology resources, investments, and external providers
• Master’s degree in a relevant technical or business discipline preferred
• Deep understanding of energy, utility, engineering, or another engineering-intensive business preferred
• Experience modernizing established technology environments while maintaining operational continuity preferred
• Experience operating successfully in a large, matrixed organization preferred