Director of Operations – Supply Chain

Job Description:

• Develop and execute sourcing strategies optimizing cost, quality, supply continuity, and risk
• Lead supplier selection, negotiation, qualification, onboarding, and ongoing relationship management
• Manage contract manufacturing partners, supplier performance, cost reduction initiatives, and sourcing for new product launches
• Monitor market and geopolitical risks to identify and mitigate supply disruptions
• Own procurement processes, including RFQs, purchasing, P2P workflows, and procurement KPIs
• Lead demand and supply planning across channels, including forecasting, inventory levels, purchasing, and excess/obsolete inventory management
• Analyze demand, lead times, landed costs, and supply trends to identify improvement opportunities
• Manage 3PL, carrier, and freight-forwarder relationships and service performance
• Maintain inventory accuracy, landed COGS, and product/master data across systems
• Oversee inbound and outbound inventory flow, freight, and logistics operations
• Lead cross-functional supply chain and operations projects, managing priorities, timelines, risks, and stakeholder communication
• Establish scalable operating rhythms across planning, procurement, and resource management
• Own the operations budget and serve as a strategic operating partner to the COO
• Lead and develop the Supply Chain and Project Management teams
• Build reliable demand and supply planning, supplier networks, sourcing programs, consolidated demand plans, and standardized master data to support the ERP transition
• Report directly to and work closely with the COO

Requirements:

• 7–10+ years of operations and supply chain leadership, ideally within high-growth consumer products, DTC, or e-commerce
• Bachelor’s degree in supply chain, business, operations, or a related field; equivalent experience considered
• Deep experience managing contract manufacturers and suppliers, including sourcing, negotiation, pricing, performance management, and supply continuity
• Proven track record in strategic sourcing and delivering measurable cost savings
• Strong demand and supply planning expertise, including forecasting, inventory strategy, and planning processes built from the ground up
• Strong 3PL, fulfillment, and logistics partner management capabilities
• Exposure to ERP implementations, systems transitions, or similar operational transformations
• Proven people leader with strong analytical, problem-solving, and cross-functional collaboration skills
• Fully remote, US-based

Benefits:

• Flexible time off + 9 annual company holidays
• Birthday as a paid vacation day
• 100% company-paid base plan Medical, Dental, and Vision Insurance for employees
• 100% company-paid Life Insurance and Short-Term Disability Coverage
• 3% Employer contributions to 401(k) regardless of employee participation
• Matching Charitable Contributions up to $2,500/year
• $1,200/annual Work from Home (WFH) stipend
• Employee Recognition and Rewards Program
• Pet insurance
• Employee Product Samples and Discounts
• Professional Development Fund
• Free Calm App Subscription
• Bonus eligibility