Director of Casino Operations – Strategy

Tangam Systems · via Cryptocurrency Jobs

🌎 Remote 📍 Remote, Nevada ⌛ Posted 12 days ago

Help casino operators implement data-driven management of table game mix, spreads, labor allocation, and pricing on the gaming floor
Improve clients' profitability and operational efficiency through table games yield management
Educate clients on table games revenue management principles and the impact of daily gaming floor decisions
Develop strong relationships with key software stakeholders and gather information about their needs
Communicate product insights to the development team
Collaborate with product management and development teams to create solutions to customer problems
Provide feedback that shapes the product development roadmap and streamlines existing features
Mentor junior analysts, engineers, and other team members
Contribute to the creation, maintenance, and delivery of education programs on table games yield management
Contribute to case studies and articles with the business team
Support business development activities and client presentations
Promote data-driven yield management and Tangam's software through personal networks, LinkedIn, and industry events
Enhance Tangam's reputation as a trusted partner and leader in table games analytics and data-driven decision-making
Advance knowledge of analytics, operations optimization, and data visualization
Share knowledge with the Product Management team

Table games operations experience
5+ years of experience in table games operations in a Director or Senior Shift Manager role
In-depth understanding of table games metrics, standard operating procedures, and optimization activities, including budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, and daily gaming floor operating decisions
Experience with a medium/large table games operation (80+ table games)
Strong written, oral communication, and presentation skills
Experience preparing reports and presenting to senior management
Comfortable with analysis and presentations
Proficient in Excel and Microsoft Office
Experience with business intelligence tools such as Tableau, SAS, and Cognos is an asset
Degree in Business, Finance, or related discipline is an asset
Willing and able to travel to client sites for approximately 25% of working time
Must have no criminal record
Must be gaming industry licensable