Design Lead

Job Description:

• Lead, mentor, and grow the 5-person Product Design team
• Define and operationalize company-wide design competencies and quality standards
• Run development conversations and write performance reviews with business-unit leaders
• Perform hands-on design work across difficult problems, quick wins, exploratory concepts, and team-unblocking work
• Partner with leadership to align design direction with product strategy and company goals
• Build and strengthen scalable design systems, including AI-agent-friendly components
• Shape design practices across discovery, concept development, interaction design, prototyping, and delivery
• Encourage exploration while grounding decisions in user needs and market realities
• Advocate for customer experience across all product surfaces

Requirements:

• 8+ years of product design experience
• 2+ years of management experience
• Ability to grow, coach, and support senior designers
• Strong portfolio demonstrating excellence across visual design, interaction design, systems thinking, product storytelling, and user-centered craft
• Experience building and scaling design systems
• AI fluency in design practice
• Ability to bring clarity to ambiguous spaces and turn loose ideas into compelling product concepts
• Strong cross-functional communication skills and experience working closely with cross-functional leadership
• Experience with a variety of user research methods
• Experience leading design across multiple products or surfaces
• Two-sided marketplace experience is a strong plus

Benefits:

• Accelerated growth & learning potential
• Stipends for home office setup, continuing education, and monthly wellness
• Comprehensive health benefits with base medical plan covered at 100% and optional premium buy-up plans
• 401K
• Unlimited Paid Time Off
• Paid maternity/paternity and reproductive care leave
• Birthday and anniversary gifts
• Opportunity for domestic travel, including regional team-building events