Dedicated Relief Security Officer

Job Role: Dedicated Relief Security Officer

Job Type: Permanent

Working
Hours: 20 hours per week, fully flex rota including mornings, afternoons and evenings

Pay: £13.25 per
hour

Location: St Johns
Shopping Centre, St George's Place, Liverpool, L1 1LY

Reporting
to: Security Manager

Overview

An exciting
opportunity has arisen at Anchor Group Services, for a Dedicated Relief Security
Officer to join our established security team based at St Johns Shopping Centre
in Liverpool on a permanent basis.

As a Dedicated Relief Security Officer, you will be responsible for conducting regular patrols
throughout the shopping centre, monitoring activity to ensure a safe and secure
environment for all visitors and staff. You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.

The
successful candidate must have a valid SIA Licence as a minimum, with CCTV
preferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts.

Duties
include:

• Protecting the
  client’s property, people and/or assets by providing security services in
  direct accordance with the sites published Assignment Instructions (AI’s) and
  site-specific procedures
  
  


• Preventing
  losses and damage by reporting irregularities; informing offenders of policy
  and procedures
  
  


• Preventing
  and escalating incidents in a timely, accurate and appropriate manner to the
  Control Room/ Shift Manager/Operations Manager/Emergency Services as
  appropriate for serious incidents
  
  


• Operating
  and monitoring site CCTV equipment
  
  


• Completing
  reports by recording observations, information, occurrences, and surveillance
  activities
  
  


• Maintaining
  organisation's stability and reputation by complying with legal requirements
  
  


• Contributing
  to team effort by accomplishing related results as needed
  
  


• Acting as a
  first line support to customers and visitors to site, providing a professional
  and friendly service
  
  


• Understanding
  the needs of our customer, respond accordingly to customer queries and requests
  and take appropriate action
  
  


• Maintaining
  professional conduct at all times
  
  

Requirements

• Full 5-year employment checkable history
  
  


• Valid frontline SIA licences DS or SG
  
  


• Customer Service experience and confidence to handle
  conflict in a correct manner
  
  


• Flexible to meet the job requirements
  
  


• Excellent communication skills both written and verbal
  
  


• Smart appearance and be well-groomed
  
  


• Reliable and punctual
  
  


• High level of enthusiasm and passion
  
  


• Ability to work in a fast-moving environment
  
  

Benefits

• Access to a range
  of nationally recognised courses to help further your career, via the Anchor
  Academy
  
  


• Access to SIA and
  First Aid training at discounted rates, with financial support available
  
  


• Auto Enrolment
  Pension (if earnings reach the minimum requirement for auto-enrolment)
  
  


• Stream -
  access to pay as you earn it
  
  


• Cycle to Work
  Scheme Available
  
  


• Full uniform
  provided
  
  


• Free Employee
  Assistance Programme 24/7 including access to counselling
  
  


• Hospital
  Saturday Fund
  
  


• Reward and
  Recognition awards
  
  


• Free on-site parking​
  
  

What’s Next?

If you would like to be considered for
this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security
Officer, Security Guard, Security Personnel, Protection Officer, Loss
Prevention Officer, Security Specialist, Safety Officer, Security Coordinator,
Security Analyst, Asset Protection Officer, Security Operations Officer,
Security Risk Officer, Facilities Security Officer, Protection Officer,
Workplace Safety & Security Officer, SIA Security Officer, Security
Enforcement Officer

Within commuting distance of: Liverpool, Wavertree,
Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St
Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire,
Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire,
Greater Manchester